Shift Manager, Cage Operations

Duties may include but not limited to:

• Manage all financial transactions between the gaming floor and Cage areas on shift basis
• Maintain the daily operations of Main Bank, Chips Bank, Front Windows, Premium Cage, Rolling Cage, Marker Bank, Count Room, and all Cage workstations on a shift-by-shift basis.
• Establish and maintain Marker Bank verify VIP Marker and perform Premium /Junket Settlements to ensure efficient and precise.
• Assign tasks, duties and work schedule to cashiers and supervisors to ensure the efficient functioning of the Cage.
• Familiar with a variety of Cage’s concept, practices and procedures in different markets
• Accept and verify soft count and hard count funds.
• Assist with developing, implementation and maintenance of business improvement processes which enhance operational system efficiency.
• Investigate all significant variances within the shift. Settling of internal/external disputes and/or errors quickly and proficiently.
• Responsible and maintain the control of Casino’s flow of cash and gaming chips.
• Assist in UAT and Quality Assurance buy off initiatives for any system enhancements related to Cage Operation.
• Provide training and guide Team Members in using systems related to Cage operations and Cage procedures.
• Ensure the department’s compliance with Anti–Money Laundering and reporting controls and standards.
• Ensure adequate training programs are formulated and implemented for all Supervisor level and below.
• Maintain records of departmental fixed assets.
• Able to perform variety of tasks or other duties as assigned by Cage Management.