Software Quality Assurance Engineer

Under direct supervision, performs regression and functional testing, hotfix testing on existing MES software products for SMT technology. Develops test case according to specifications from higher level staff. Reports, tracks, and verifies fixes for detected problems with software.Software Development Activities:• Assist Product Managers/Product Owners in requirements gathering and research support for larger, more complex projects• Lead and take ownership in deliverables by agreeing upon scope, release timelines and quality.• Interface with all levels of internal clients and analyze current business and software development processes• Collaborate to develop user acceptance testing (UAT) specifications• Perform regression and functional testing on existing software products and new software products.• Develop and maintain manual and automated tests according to specifications from higher level staff.• Report, track, and verify fixes for detected problems with software.• Work with Quality Assurance manager to approve releases.Software Support Activities:• With direction, help to reproduce and resolve customer complaints with software.Documentation, Collaboration, Coordination and Training:• Collaborate with the development team and the technical writers to help develop the documents and knowledge base articles for the products developed.• Work with Technical Support and developers to reproduce bugs and resolve issues.• Assist in review of documentation, which may include user manuals, help documentation, tool tips, and training material.• Support customer requests - Troubleshoot issues reported by customers and provide solutionsworking with the development team.