Surveillance Officer

The Surveillance Officer is an integral part of the surveillance team. The Officer is primarily responsible for the maintenance of the CCTV system.
The Officer will ensure that the policies and procedures, gaming regulations along with the health and safety of all customers and employees are monitored.

Key Functions

• Responsible for providing surveillance services to the entire Palazzo Club operation in full compliance with Palazzo policies, procedures and standards while delivering exceptional customer service;
• Responsible for maintaining operational functions of all surveillance equipment;
• Protect of casino assets by means of surveillance of Palazzo Club operations as well as detecting and reporting any methods of cheating, theft, embezzlement, or other illegal activities throughout the Club.
• Rapidly detect and respond to any threat or incident of cheating of our games, internal and external theft and fraud, or harm to our employees and guests.
• Monitor and track the entire operation of the Palazzo Club in full compliance with the organization's regulations and policies while delivering exceptional customer service;
• Maintain operational functions of all monitoring devices
• Monitor and protect assets as well as detect and report illegal and break the regulations behaviours leading to harms and affects organization’s customers and employees