Technical Manager

Roles and Responsibilities

A. Technical Management

• Ideate and sign-off technical strategies for new product development.
• Stay updated on new technologies and analyze the latest technical trends to enhance the company's technological competitive advantage. 
• Conduct technical audits on projects, providing strategies for improvement. 
• Offer technical guidelines for engineers, supporting their professional development. 
• Adhere to DevOps methodologies and principles, implementing methods to enhance product quality.
• Collaborate with the QC (Quality Control) team to ensure high-quality products and IT services. 
• Detect technical issues and seek efficient solutions to solve it.

B. Project Management

• Plan and manage multiple projects, ensuring product and service quality before client delivery. 
• Establish a cooperative organizational structure, ensuring timely project completion, proactively identifying potential risks, and making a risk assessment with preventative measures.
• Supervise projects by utilizing measurable metrics and tools like Jira and Confluence.

C. Engineer Teams Management

• Optimize the efficiency of engineering teams, focusing on the performance and development of each team member. 
• Distribute appropriate resources and enhance technical expertise through the organization of training sessions. 
• Evaluate engineers' performance using metrics for training purposes, engaging in professional exchanges to enhance their proficiency.

D. Communication and Reporting to Korean Headquarters.

• Regularly report on each team's work progress to the higher-level manager, communicate with departments at the headquarters in Korea and subsidiaries in other countries.
• Establish a reporting system to facilitate efficient cooperation with the headquarters and other Global Delivery Centers (GDCs).
• Review technical guidelines provided by the headquarters and influence technical strategies for the Company with a high-level of expertise and knowledge.

Your skills & qualifications

• Able to work on-site in Hanoi, Vietnam.
• Bachelor's degree or higher in software engineering, computer science, or a relevant field. 
• 10+ years of experience in Technical lead and project management.
• Organizational and team leader skills.
• Good communication in Vietnamese and English, both written and verbal.
• Strong software/system engineering technical skills, with expertise in relevant programming languages, platforms, or tools. 
• Ability to understand and present complex technical topics to both technical and business leaders.
• Strong problem-solving and decision-making abilities, with a logical and analytical mindset. 
• Strong foundational knowledge of Application Architect.
• Ability to communicate with other positions such as DA, TA, DBA, etc.
• Experience with DevOps tools and methodologies.
• Experience in configuring and managing CI/CD environments.
• Experience with cloud services (AWS, Azure, GCP, etc.).
• Have basic knowledge of Micro Service Architecture.
• Have basic knowledge of SAP, Salesforce, Magento, etc.

Preferred Qualifications

• Able to communicate in Korean (or who have lived and worked in Korea)
• The candidate who worked in the global working environment
• The candidate who is constantly willing to learn new technologies and frameworks