Transport Manager - Quản Lý Vận Chuyển

The Transportation Manager for Corona Resort & Casino Phu Quoc property is responsible for overseeing the professional day-to-day operation for the Transportation department. Creates a transportation experience for the guest that is flawless and refined in nature. Hires, trains and empowers employees who provide exceptional service that meets and exceeds guest’s expectations. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of Corona Resort & Casino Phu Quoc property.

Responsibilities

• In charge of excellent transportation (helicopters, land and ferry transportation, …) and tour logistic for hotel and casino guest from airport to site and vice versa
• Coordinating flight schedules and helicopter flights with ground transportation, scheduling regular road transportation
• In charge of transportation with a major breakthrough transport of air, land and sea and handling all the transportation with a strong network relationship with authorities and related industries.
• Research cutting edge Transportation services and then creates, train and maintain these services where maximum revenue is being generated, costs are being controlled and guest expectations are being surpassed.
• Provides strategic direction for the department and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
• Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
• Produce and/or assists in the preparation of annual budgets and operation forecasts; produces regular and special reports; maintains required records and files.
• Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
• Hires, trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
• Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.