UX Designer

Job Purpose• As a UX Designer you will shape and design products that improve the lives of our customers• You will unearth deep insights in customer needs and behaviours and translate them into clear design challenges that direct the team’s work to solve the right problems• You will deliver the overall design architecture, user interface, specifications và requirements for the look, feel and functionality of Techcombank products and services, including apps, websites, software, IRL services.• You will organize and facilitate design thinking workshops that enable your team to collaborate in the design processKey Accountabilities User Experience Design• Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.• Develop creative and new user interface components and style guides based on business requirements.• Conduct research and optimize existing user interface design while testing for intuitivity and experience.• Drive development of design concepts and implementation, take input on user design considerations from more junior team members.• Review functional specifications and participate in the development of design for functionality and user interface.• Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.• Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.Design Documentation• Proactively collect business requirements from tribe members to translate into design documents• Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the applicationUser Research and Testing• Evaluate market and user experience research and results.• Propose updates to design architecture based on discovered trends and patterns.• Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.• Test prototype interface and feasibility of products.