Job TargetTo translate customer and business needs or generic business requirements into development stories that are easy to understand by the QA & Development team.Operational tasksCollects and clarifies requirements received from product/project management and internal customers;Works together with lead developers, to provide a high-level estimate that supports defining a lead time for the requested feature;Translates business requirements into functional requirements, mock-ups, and diagrams;Works together with UX designers and Product Owners to define the requirements for the prototypes;Works together with lead developers, in order to define user stories with acceptance criteria;Plans the user stories based on the team’s available capacity, keeping in mind the priorities received from business;Is responsible together with the functional team to deliver according to priorities indicated by business stakeholders and product owners;Validates the functionality in the User Acceptance environment both for happy paths as well as for failing paths;Creates and keeps up-to-date project documentation requested from the role and based on the way of working;Organizes and supports handovers for projects or products after delivery to the operations team;Clarifies QA questions for both functionality and regression test scenarios;Prepares status reports based on the team’s progress;Organizes team meetings according to the established way of working (eg. daily stand up, grooming and sizing, retrospective, etc.);Assists with 3rd party apps end2end integration and communication. Organizational tasks Follows project requirements, quality standards and deadlines as set in the project specifications;Deals with complexity and keeps efficiency and ease in mind when defining functional requirements;Applies work procedures, guidelines and instructions in performing the job responsibilities and tasks;Depending on the level of expertise, takes part in technical evaluation of candidates, trains, mentors and coaches newcomers and colleagues to ensure knowledge sharing;Keeps confidentiality of all company information;Takes over colleagues’ tasks and responsibilities during holidays or other leaves;Follows instructions and guidelines when using company equipment (e.g. IT, phone, car) and maintains them in good condition;Registers the time worked in designated tools (e.g. NetSuite, Jira) and absences in advances following internal procedures (NetSuite);Provides necessary documents & certifications and fills in the required documents as per company and/or department rules and regulations (e.g. criminal record, expense report, attendance sheet);Follows the Collective Labor Agreement, Unifiedpost Internal Regulations and Fire, Work Health & Safety norms and regulations; Ensures proper usage of software applications installed on Unifiedpost IT equipment applying existing rules and recommendations against software viruses;Maintains software configuration and makes sure that any new software installed is licensed.