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Mô Tả Công Việc
- Deliver personalized guest service in line with Six Senses’ vision, values, and brand standards, with a focus on Russian-speaking guests.
- Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.
- Handle guest requests, reservations, activities, and in-villa dining arrangements efficiently.
- Maintain accurate guest profiles, preferences, and service records in the system.
- Coordinate closely with internal departments to ensure seamless guest experiences.
- Assist with spa bookings, billing, luggage handling, and valet services.
- Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
- Maintain excellent grooming, service quality, and professional standards at all times.
Yêu Cầu Công Việc
Hospitality degree from a recognized hospitality school preferred.
Ability to communicate effectively in Russian is required.
One year of experience in a similar role in a high end resort.
Advanced Opera PMS system and POS.
Knowledge of Front Office Department procedures.
Good command over written and spoken English.
Willingness to learn new skills and work hard.
Ability to work under pressure.
Dealing with high end guests.
Flexible working hours with extra hours requires.
Hình thức
Quyền Lợi
Social Insurance on 100% salary
Annual Home leave ticket support
Accommodation provided
Uniforms provided
Relocation allowance to all positions provided
24/7 personal accident enrolled from starting date
Duty Meals and Transportation provided
2,400,000 VND monthly allowance
Seniority Bonus
Year End Bonus and Tet Bonus
Worldwide learning & Career Development with Six Senses & IHG
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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