Banquet Operation Coordinator/ Nhân viên điều phối Tiệc

The customer’s first point of contact for immediate assistance during meetings and events.

Assisting inquiry guest regarding their event/function requirements on site.

Preparing and providing detailed information from the Banquet Sales team to report or give detailed information’s and orders to the Banquet Manager.

Managing the administration of the Banquet Operations Office on a daily basis including maintaining and updating staff information.

Working closely with Banquet Manager for daily inspection of all condition of the Functions following the Event Order.

Attend to customer’s requests during the meeting ... air conditioning, lighting, additional AV requirements.

Attend to and resolve customer complaints.

Assist and escort arriving customers (organizers and delegates) to their meeting location.