Business Analyst/ Product Owner (Agile/Scrum)

We are seeking a Product Owner (PO)/ Business Analyst (BA) with the ability to lead products to join our Product Department. About Product DepartmentThe Product Department specializes in creating and developing product value through strategic direction, deep understanding of business problems, and designing the right, valuable, and engaging solutions.Unlike the Delivery Unit, the Product Department is responsible for ensuring "the right product & worth building". Product VisionWe don't just solve requirements; we transform mundane business processes into engaging experiences for our customers. We believe every process can be improved when putting people at the center: simple design but presenting information in an engaging and intuitive way, creating a tightly connected information ecosystem, and ensuring flexibility that fits all aspects of people and organizations. 🎖 What to doYour work revolves around 2 core focuses:Focus 1 - Analysis and Solution Proposal: Receive requirements, analyze pain points/bottlenecks, consider from a human perspective, analyze user experience, define goals and objectives for the product, propose design solutions.Focus 2 - Documentation following TechTus BA Process: Document products according to IT BA processes so the development team can execute.1. Product Strategy DefinitionDefine vision, roadmap, and product strategy aligned with business goals and market needs, leading the product with the vision of "transforming mundane business processes into engaging experiences"Plan and execute A/B testing, stakeholder interviews, data analysis to validate product assumptions, measure value, and discover user needs through data-driven insights2. Product Backlog ManagementManage Product Backlog based on business value, user needs, human-centered value, and strategic objectivesRefine backlog items, write clear User Stories and Acceptance Criteria aligned with product visionPerform estimation to support sprint planning and overall schedulingUnderstand all features and how they interact with each other, ensuring consistency, connectivity, and quality for the entire product3. Cross-functional Team LeadershipWork with cross-functional teams to successfully deliver products/projectsManage stakeholder expectations and effectively communicate product decisions to all stakeholdersCollaborate effectively with Dev and QA teams; bridge between business and technical languageReview solution designs and test cases for business fit; participate in UAT: plan scenarios, support execution, approve according to objectivesManage change requests; assess impact on scope, time, cost; keep requirements and documentation updated4. Requirements & DocumentationGather and analyze requirements from stakeholders using BA techniquesWrite BRD, SRS, User Stories, and necessary documentation to ensure clear communication between business and technical teamsCreate wireframes and flowcharts to visualize features and user flows in an engaging and intuitive wayCreate and maintain UML diagrams and BPMN process models to ensure common understanding of business processes and systems, demonstrating tight connectivity5. UX Research CollaborationCollaborate with designers to plan user interviews, surveys, and usability testing; synthesize personas and journey maps, propose UX solutionsMap interfaces with data to ensure information is presented engagingly, clearly, demonstrating high connectivity6. Leveraging and Maximizing AI UsageUse GenAI tools when appropriate to draft/refine project documentation following processes, user stories & testable criteria, summarize meetings, analyze documents, and quickly sketch wireframes/prototypes; validate GenAI results7. Presales SupportContribute to proposals and RFPs: business context, problems to solve, scope/modules, phased roadmapCoordinate with SA on architecture and PM on planning and effort