Customer Support Engineer - Microsoft Windows

Responsibilities:• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.• Sticks to service responsibilities to reach high performance standards.• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.