Customer Support Executive (Contract)

redBus.in is India's largest online bus ticketing platform operating across India, SEA & LATAM (Part of GO-MMT group, Nasdaq: MMYT). We have the largest network of bus operators and satisfied customers booking upto 250,000 transactions a day through mobile and desktop channels. With over 300,000+ live routes in multiple continents we host the largest inventory of bus seats from private bus operators and state road transport corporations. We are a true Indian MNC with global presence and operations across India, Singapore, Malaysia, Indonesia, Peru and Colombia. In India, redBus works with 3000 + bus operators with services across 50,000 + routes and a customer base of more than 10 million. MakeMyTrip (MMT) is India’s number one online travel company. All domestic and international carriers are partnered with MMT for flight booking. Since the year of its inception in 2000, MMT has been scaling new heights every day. The ride so far has been like Indian roads – smooth in patches and bumpy in some! Through it all, we have continued moving forward with an eye on the future. Our focus has always been on delivering value to our customers and employees alike and we truly believe that “Happy Employees Make Happy Customers”. redBus at its heart is about people. As the pioneer in our space, we are passionate about creating amazing experiences for passengers, partners and our people. Energized by a great work environment, where talent is nurtured, innovation is celebrated and challenges are conquered, we journey towards creating fulfilling moments for everyone whose lives we touch. Always striking a balance between getting the job done, while also having fun along the way. So here is to being a Great Place to Work! redBus is the largest bus booking platform in the world, servicing over 300k routes for over 50 million unique customers. Naturally, architecting for scale is something that we have to be mindful about in everything that we build. To know about us follow us on LinkedIn(https://www.linkedin.com/company/935776/) or visit our redBus career page (https://www.redbus.in/careers/)