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Mô Tả Công Việc
Lead and execute front-end innovation projects leveraging deep user understanding with the goal of improving user experience (UX) while delivering against strategic business priorities.Champion the use of Design-Thinking and Lean Start-Up methodologies to probe, assess, and evaluate behaviors of targeted users and then translate that knowledge into meaningful new insights that drive idea generation and concept development.Facilitate design thinking workshops. Use design thinking principles (ideation, prototyping, testing, and feedback) and tools (journey maps, prototyping tools, etc.) to facilitate problem-solving sessions for a range of government audiences, from senior leaders to front-line implementers.Conduct in-depth customer interviews to gather deep insight, into hidden motivations, and true needs of existing and future customersCompile and interpret the insights for the teams/squads so that everyone has intimate knowledge of the customerDefine the challenge to be solved from the customer's perspective, identify jobs to be doneDesign new innovative solutions with feasibility and business viability in focus together with the customerArrange and supervise the prototyping of the designed activitiesOrganize and perform user testing of the developed digital and offline solutions in various stages of the service design processGather and systematize user feedback and testing resultsConduct design reviews of developed solutions
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Yêu Cầu Công Việc
Proven track record of user research and user testing;Minimum of 2 years of relevant experience in design-thinking/UX including working on projects with cross-functional teams.Service, Product, and UX Design skillsProficiency with Sketch and Invision (or other prototyping tools), as well as other UX design programsProficient level of English in speech and writing in order to conduct and facilitate the design processGood knowledge of Agile working principlesGood public speaking and strong facilitation skillsPrior work leading digital UX definition.Trained and experienced in Design Thinking and Lean Start-Up principles.
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Hình thức
Full-time
Quyền Lợi
At OTSV, work is a self-fulfillment, we encourage staff to leave their comfort zone, think out of the box, and share their ideas without hesitation. As a team, we analyze and evaluate issues objectively to learn quickly from mistakes.We believe in ‘fail quick, success quick’ and strive to keep pace with the forefront of technology to digitize ONE’s business.The designs of our offices embrace our culture of being flexible and open. Unlike a conventional office, we have an open concept with different work areas which encourages collaboration, open-mindedness, and spontaneity.Each work area has its charm and aims to make our staff feel as comfortable in the office as they would feel at home. Have a meet-up at the Café amidst the aroma of coffee! You will love working here!Annual Salary Review & Increment13th-month salaryPerformance BonusSocial Security co-contribution based on full gross salaryPremium health care (Bao Viet Insurance) for employees & dependents (parents or spouse and children).Lunch allowanceFree drinks and snacks17 days of Annual LeaveAnnual health screening reimbursement: 4,700,000 VND/ yearTraining and education sponsorship: 38,000,000VND/yearWell-being allowance: 13,800,000VND/year
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