Events & Community Outreach Manager

Position ObjectiveThe Events & Community Outreach Manager leads and manages • school -wide internal and external events • external community outreach initiatives for ISHCMC • education and engaging programming at ISHCMC for our community, faculty and staff, and parents.The Events & Community Outreach Manager ensures that community engagement opportunities are aligned, relevant and consistent to ISHCMC values.As part of the Community & Global Engagement team the successful candidate will carry the school’s voice and work closely with the ISHCMC communications team to ensure that events are clearly communicated.ResponsibilitiesEvents Management • Build an annual calendar of daily, weekly, monthly and one-off events, programs and experiences in partnership with community organizations and stakeholders • Create event management / operational plans for whole school events based on timelines, budget and school need • Manage the school events calendar to ensure alignment between departments and a balanced programme • Conduct market research for sourcing and information gathering • Proactive approach to handling issues and troubleshooting any emerging problems • Identify event opportunities, understand the market, and generate interest • Articulately propose ideas to improve services and event quality • Collaborate with facilities and oversee all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment • Commit to compliance with safeguarding, insurance, legal, health and safety obligations for all events • Enthusiasm regarding collaborative work with Communications to promote, publicize and drive attendance to events • Provide feedback, clear reporting to stakeholders upon requestsCommunity Network & Partnership Building • The successful candidate will strengthen and continue to build on ISHCMC’s current network and develop new community partnerships • Build and develop long-term partnerships with community groups which support effective outreach and engagement. • Ensure community outreach engagement initiatives align with ISHCMC Mission & Vision • Identify events and opportunities within the ISHCMC network that may be relevant to the ISHCMC community • Establish strong relationships with community partners and members to promote collaboration and ensure a clear flow of communication among internal and external stakeholders. • Participate as a member on committees within ISHCMC network and CommunityProgram Development • Develop and deliver the ISHCMC Speaker Series, Rhino Adult Education Hub and Workshop Series • Develop and deliver programming content that engages our ISHCMC Community and parents • Ensure programmes are clearly documented in management/operational plans to ensure sustainability • Ensure that education programs and topics reflect community needs and interests • Source experts and speakers from a wide variety of topics that are relevant and engaging to the ISHCMC CommunityCommunity & Global Engagement • Assist and participate in activities, projects, and/or events at ISHCMC • Collaborate with PTO and community groups to provide effective programming • Submit weekly reporting and information of activities to reporting manager • Support the PTO team by staying connected with a variety of members of the community to build rapport, get feedback and implement communication strategies • Lead the Community Engagement function to provide exceptional community and customer experience to ultimately drive retention of students and increased advocacy of the school. • Performs other tasks as requested by direct report.Communications & Customer Service • Contribute to high quality content derived from Events and Community Outreach in alignment with the School’s vision and values. • Provide relevant content to the Communications team in regards to events and news pertaining to ISHCMC communities • Work closely with other departments/peers to develop, coordinate and maintain high levels of communication within the Community, excellence in the delivery of services • Foster and engage current ISHCMC network and community and continue to provide excellent customer service.