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Mô Tả Công Việc
- Deliver personalized guest service in line with Six Senses’ vision, values, and brand standards, with a focus on French-speaking guests.
- Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.
- Handle guest requests, reservations, activities, and in-villa dining arrangements efficiently.
- Maintain accurate guest profiles, preferences, and service records in the system.
- Coordinate closely with internal departments to ensure seamless guest experiences.
- Assist with spa bookings, billing, luggage handling, and valet services.
- Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
- Maintain excellent grooming, service quality, and professional standards at all times.
Yêu Cầu Công Việc
- Hospitality degree from a recognized hospitality school preferred.
- Ability to communicate effectively in French is required.
- One year of experience in a similar role in a high end resort.
- Advanced Opera PMS system and POS.
- Knowledge of Front Office Department procedures.
- Good command over written and spoken English.
- Willingness to learn new skills and work hard.
- Ability to work under pressure.
- Dealing with high end guests.
- Flexible working hours with extra hours requires.
Hình thức
Quyền Lợi
- 100% salary in 2-month probation
- Social Insurance on 100% salary
- Annual Home leave ticket support
- Accommodation provided
- Uniforms provided
- Relocation allowance to all positions provided
- 24/7 personal accident enrolled from starting date
- Duty Meals and Transportation provided
- 2,400,000 VND monthly allowance
- Seniority Bonus
- Year End Bonus and Tet Bonus
- Worldwide learning & Career Development with Six Senses & IHG
Mức lương
Thỏa thuận
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