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Mô Tả Công Việc
- Reports to work on time in proper uniform and well groomed.
- Handles restaurant reservation.
- Assists the Outlet Assistant Manager and Outlet Manager in creating a welcoming atmosphere with immediate seating and being available to guest at all times.
- Takes over duties from previous shift and read the daily logbook.
- Maintains a friendly yet discreet manner with all guests when greeting, serving them and throughout their breakfast/lunch/dining experience.
- Reconfirms bookings for private dining rooms and medium size parties; makes recommendation whenever is appropriate.
- Ensures all special requests are followed through, and passes on to the concerned personnel/section accordingly and the staffs concerned are clearly aware all details.
- Gets booking details from the designated department and inform the concerned department of her presence to work.
- Assigns table/ private dining rooms according to the reservation list, at the same time, ensures all committed special request are applied accordingly.
- Ensures that all VIPs are well taken care of in accordance with the latest information and / or the information from the guest’s history record. The management /related departments must be informed at the earlier stage.
Yêu Cầu Công Việc
- Candidates with experience in a similar position in a 4-star or 5-star hotel environment
- Serious attitude at work
- Good English communication
Hình thức
Quyền Lợi
- Work in 5 star international hotel
- Opportunity to develop career with Sheraton Haiphong and Marriott International Corporation
- Comply with government Public Holidays
- Joined in the Hotel's training and development programs
- Salary and attractive compensation benefits
- Meal in shift
Mức lương
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