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Mô Tả Công Việc
- Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.
- Maintain accurate waiting list as needed. Alert guests when table is available.
- Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
- May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
- May be asked to handle guest complaints and special requests.
- May assist with other duties as assigned.
Yêu Cầu Công Việc
- Prior restaurant or luxury hotel experience preferred
- Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
- Handling food objects, products and utensils
- Using a keyboard
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
- Reading and writing abilities are utilized often when making reservations, taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit, quantities, and variances.
- May be required to work nights, weekends, and/or holidays.
Hình thức
Quyền Lợi
- Competitive salary and benefits package
- International training opportunities and career development
- Dynamic and international working environment
- Other benefits as per Hotel policies
Mức lương
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