IT Technician

Your role & responsibilities Serving as the first point of contact for IT support Installing, configuring, and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation Job requires travel to client site from time to time Your skills & qualificationsTechnical skill requirement Knowledge of IT operating systems, mainly Windows, Mac OS, Linux Knowledge of IT hardware and software Knowledge of Risk assessment Experience in network management and help desk support Soft skill Communication and writing in English are a plus Proactive, friendly, careful, willing to learn, support others, and work under pressure. Have communication skills. Able to work independently and as a team. Handle technically challenging and politically hot customer situations Demonstrable troubleshooting skills Cross-team collaboration Logical and Critical thinking Willing to learn new things Long-term commitment Benefits for youAttractive salaryExtra healthcare insuranceOpportunities to learn new technologies and skill development and work with complex project