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Mô Tả Công Việc
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Locate and attach appropriate files to incoming correspondence requiring replies.
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
Complete forms in accordance with company procedures.
Make copies of correspondence and other printed material.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
Have good knowledge of all F&B outlets opening hours.
Maintain at all times the highest standard of social skills.
Report any maintenances faults following the required steps.
Maintain efficient administration within the department preparing and submitting operational reports on time.
Maintain a high standard of personal appearance, grooming and hygiene.
Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
Ensure all equipment of the department is kept clean and in good working condition.
Upsell all property facilities and activities.
Attend meetings and training as required.
Knowledge and strict adherence to LQA standards.
Perform any additional tasks given to me by supervisor/management.
Yêu Cầu Công Việc
A Culinary degree from a recognized hospitality school preferred.
The incumbent should have spent sufficient time in all necessary sections of the Culinary Department.
One or more years of progressive experience in a leading resort or hotel, and have experience in a luxury lifestyle brand with international exposure.
Prior experience as a Secretary is preferred. Experience in the luxury market is essential.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.
Maintain physical stamina and proper mental attitude to deal effectively with guests, management, and other hosts with courtesy and tactfulness.
English with ability to communicate clearly.
Knowledge as well as abilities in other languages would be beneficial.
Hình thức
Quyền Lợi
Social Insurance on 100% salary
Annual Home leave ticket support
Accommodation provided
Uniforms and Laundry Service provided
Relocation allowance to all positions provided
24/7 personal accident enrolled from starting date
Duty Meals and Transportation provided
2,400,000 VND monthly allowance to certain levels provided
Worldwide learning & Career Development with Six Senses & IHG
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
