Learning & Development Manager/Training Manager

- Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for General Manager for review

- Monitor the progress of the Training Plan for each department to ensure that the training objectives are being achieved

- Maintain all hotel training records

- Design, produce and implement training programs which meet specific departmental needs in conjunction with Department Head, ensuring that training session plans are structured and that training is effective

- Deliver departmental training session and critique performance

- Produce monthly training reports for your Manager and the General Manager including: Internal training programs & External training programs

- Liaise with other Training team members to share experience and resources

- Liaise with educational institutes conducting hospitality and training courses

- Deliver briefing of all internal programs to executive management and department heads

- Contribute toward Cocobay activities as directed by Human Resource Director / General Manager

- Regularly communicate with staff and maintains good relations

- Perform any other duties which may be assigned by the management from time to time