Manager - CFS Operations (3PL)

Responsibilities:

• Overall management for CFS operations, in a strategic and cost-effective way.

• Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients

• Work proactively and closely with related business stakeholders to meet the customers’ expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met

• Ensure the operations are being managed in full compliance with company policies and lawful regulations

• Supervise and control all related custom process regarding to CFS and bonded warehouse operation

• Ensure that HSSE is executed in line with Maersk initiatives at all times

• Follow up on target KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset:

• Take training/ coaching to supervisor/ workforce who under your report line

• Work in conjunction with Maersk HR for recruiting, training, warning, terminating the labor contract and paying employee interests according to Vietnam labor law

• Follow up administration issues for day by day labor requirements

• Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required

• Ensure that KPI’s are produced in full and on time

• Strengthen team through training and development.

End results

• New customers onboarding and go-live smoothly

• All inbound & outbound shipments proceed as a plan with no delay and penalty or extra cost will incur

• Continuous improvement in operations processes

• Customers satisfaction

Accountabilities:

• Achieve KPI of operations

• Adhere to company policy