Marketing Communications Executive | Nhân Viên Điều Hành Bộ Phận Quản Lý Truyền Thông

OBJECTIVE:

 Assist in planning & initiating programs and activities that support the marketing objectives of the Hotel

 Ensure the efficient and effective management of the Department’s equipment & systems

MAIN DUTIES:

Daily tasks:

 Assist Director of MarCom (DOM) in maintaining and updating hotel database, including Media database.

 Assist DOM to evaluate new marketing and partnership opportunities for the hotel.

 Assist DOM to prepare contracts and follow up the payments process.

 Assist DOM to maintain a systematic and proactive channel of communication with the various local and national press and related media via formal and informal meetings, press release of Hotel news and related events, the creation of relevant story lines to generate interest.

 Assist DOM in making plans on an annual basis a program of activities based on established budgets to reach specific target audiences in support of marketing, sales, spa & fitness and F&B activities including but not restricted to, the coordination of photography, advertising, and newsletter, employee relations and community relations.

 Assist to preparing all promotional literature and publications of the Hotel including their presentation and effective distribution.

 Ensures consistent marketing message is communicated in all advertising and collateral efforts.

 Assist Rooms Department to prepare and ensure all collaterals in the hotel are complete, current and well-presented.

 Assist in a public relations related activities by initiating press visits to the hotel, preparation of invitations, press kits, or giving support to any department of the hotel.

 Assist submitting monthly required reports such as clipping report, Marcom event report…

 Assist DOM to all arrangements with photographers on assignments at the hotel.

 Assist DOM to develop brochure and property collateral materials.

 Assist in conducting hotel inspections when required.

 Keep detailed files and records on all matters relative to property’s marketing materials (photo usage rights, vendor contract…).

 Any other duties that may be assigned from time to time by the Director of Sales & Marketing or Director of Marketing Communications.

Financial and Revenue Responsibilities

 Assist DOM to check monthly expenses.

 Provide advertising report to Finance Department at the end of every month

Training and Human Resources

 Assist DOM in training to junior marketing staff (if applicable)

 Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.

 Treat complaints of harassment and discrimination promptly and confidentially.

 Treat customers and colleagues from all cultural groups with respect and sensitivity.

 Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Miscellaneous

 Assist related departments with artworks or works relating to external communications such as staff newsletters, photo shootings, artworks for internal/ external activities, etc

 All associates are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

 All associates may be assigned to other duties in the hotel as and when required by business levels.