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Mô Tả Công Việc
- Daily check on the number of expected arrivals, the occupancy of today and for the following day
- Daily track for denial, no show and cancellation including their reason
- Maintain high ranking on OTAs
- Control rates & availability
- Control content of hotel on OTAs. They must be clear, correct and attractive
- Ensure that the response / confirmation of reservation is done promptly within 24 hours.
- Responsible for checking incoming reservations from Sanouva System
- Ensure that all the reservations received by phone, faxes, E-mail are loaded correctly into the systems
- Handle guest’s requests in a proficient and polite manner
- Handling Group Reservation, Amendment and other group inquiries in collaboration with Sales Manager in-charge
- Submit weekly/ monthly/quarterly/yearly report to SMM
Yêu Cầu Công Việc
- Good computer skills and a good command of English is a must.
- Have ability to read and analyze the terms of contracts
- Have good negotiating skills
- Have ability to plan for business
- Understand hotel operations
- Teamwork
- Possess effective communication skills
- Customer-focused mindset: meet the customers’ needs
- Drive for results
Hình thức
Quyền Lợi
- A provided meal per shift
- Social and health insurance
- Annual health check
- Get on-the-job training from experienced and qualified staff
- Basic salary, allowance, bonus based on monthly revenue, bonus on holidays, 13th month pay
- Uniform and allowance for parking fee
- Receive a rewarding incentive according to the capacity
- A permanent job
- Promotion opportunities
- Receive special benefits offered to employees of Sanouva Hotel
Mức lương
Từ 8 đến 12 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
