POS Specialist (DCorp/RetailPro)

Main Purpose: To spearhead the implementation of our new POS system, and to manage the system post go-live. The ideal candidate will have a strong background in POS systems, project management, as well as ongoing system management and optimization. This role requires a strategic thinker with excellent problem-solving skills and the ability to work collaboratively across departments.Key Accountabilities: POS Implementation: Take a critical role of the end-to-end implementation of POS, ensuring that the project is completed on time, within scope, and within budget. Collaborate with Stakeholders: Work closely with business leaders, IT teams, and external consultants to gather requirements, define project scope, and ensure alignment with business objectives. Configuration Management: Ensure that the POS system is correctly configured to meet business needs, including setting up modules, workflows, and customizations. Post Go-Live Support: Provide ongoing support to users post go-live, addressing any issues or challenges that arise. System Optimization: Continuously monitor system performance and work on optimizing configurations and processes to enhance efficiency and user experience. Upgrades and Enhancements: Plan and manage system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.