Public Area Attendant - Nhân viên Vệ sinh Khu vực Công cộng

JOB SUMMARY

Keep the designated Public Area clean at all times and in proper way during shift and assist guest with any questions which might arise.

JOB SPECIFIC TASKS

• Report for duty punctually, wearing the correct uniform and name badge at all times

• Go to housekeeping office sign in ,And read staff information billboard carefully

• Go to PA pantry have briefing and get working area and important information of hotel from shift leader.

• Ensure designated area is properly and regularly cleaned

• Report any faults or maintenance requests to the PA Shift leader or Housekeeping Coordinator promptly

• Has a knowledge of location of outlets and other facilities, in order to correctly direct guests if requested

• Perform cleaning with a minimum disturbance to guests

• When applicable, assists guests when working in the elevator areas

• Ensure toilet and tissue papers are properly stocked in the restrooms

• Greets all guests with an appropriate greeting and friendly smile

• Responsible for the cleanliness of assigned service areas.

• Offer all possible assistance to guests and respond to guests request

• Keep trolley neat and adequately supplied

• Maintain all equipment in good working condition

• Keep storeroom neat and in good order

• Deliver high quality service to guests

• Ensure guest needs and reasonable requests are met

• Seek opportunities to continually improve guest service