QA Engineer - PCBA Industry

·        Act as the quality focal point for assigned customers and ensure compliance with customer-specific requirements, IATF 16949, ISO 9001, and applicable industry standards.

·        Handle customer quality issues, complaints, and quality reports, ensuring timely response using 8D methodology.

·        Lead root cause analysis and corrective/preventive actions (CAPA) using quality tools such as 5 Why, Fishbone, and PFMEA.

·        Support APQP activities, including Process Flow, PFMEA, Control Plan, MSA, SPC, PPAP, and First Article Inspection (FAI).

·        Develop, review, and maintain Quality Inspection Plans, Work Instructions, Acceptance Criteria, and other quality documentation.

·        Monitor production quality performance, analyse quality data, and drive continuous improvement activities.

·        Conduct process audits, layered process audits, product audits, and internal quality audits.

·        Coordinate with Production, Process Engineering, SQE, Purchasing, and customers to resolve quality issues.

·        Review and approve deviations, concessions, MRB dispositions, and Certificates of Conformance (CoC) where applicable.

·        Monitor calibration status of measuring equipment and ensure only calibrated equipment is used in production.

·        Stop production or withhold product shipment when product quality or compliance is in doubt.

·        Support supplier quality improvement activities and participate in supplier issue investigations when required.

·        Participate in new product introduction (NPI), engineering change (ECN), and process validation activities.

·        Monitor process capability (Cp/Cpk), SPC trends, MSA studies, and implement improvement actions where required.

·        Prepare and present quality metrics, customer reports, and management review inputs.

·        Support external customer audits, certification audits, and follow-up corrective actions.

·        Conduct quality-related training for operators, inspectors, and relevant personnel.

-        Perform other duties assigned by the Quality Manager.