QA Manager - Exp in Back Office/Human Resource projects

About usAt Money Forward Vietnam (MFV), we are actively engaged in the forefront of financial technology. Our portfolio, encompassing over 50 services across B2C, B2B, and B2B2C sectors, aims to mitigate financial challenges for a broad audience. A critical aspect of our strategy is developing our engineering team within a global framework. As part of the Money Forward Group, transitioning swiftly into a global tech leader, MFV is strategically positioned to enhance our engineering capabilities through focused investment.We are advancing a major project in enterprise-level HR solutions, collaboratively developed by our teams in Vietnam and Japan, targeted initially at Japanese companies with future plans for global expansion. To push this project forward, we are looking for a capable leader to oversee our diverse engineering team, including Backend, Frontend, QA, and Product Owner. This role involves close collaboration with our Japanese team and driving the product toward sustained success over the next three years and beyond. This position offers visibility to senior management in Vietnam and Japan and represents a significant opportunity for career development as a senior manager in QA.Key Responsibilities: Lead a Team: Direct a project team of 10+ members, managing all aspects of product development and fostering team cohesion. Incidents management: Monitor and review incidents, develop improvement plans to prevent recurrence, and ensure their implementation within the organization. Process Improvement: Collaborate with the Japan team to refine the QA process, ensuring efficiency and best practices. Talent Management: Hire and mentor top QA engineering talent, focusing on skill development and team performance enhancement. Performance Evaluation: Conduct transparent and fair performance evaluations, from goal setting to final assessments. Stakeholder Communication: Serve as the primary liaison for project communications with stakeholders, managing expectations and updates.