QA/QC Team Leader

is a Mega Value Innovator in Entertainment headquartered in Korea, since its foundation in 2002, Smilegate has continuously strived for happier lives and a more hopeful society by developing and providing quality games and content. Smilegate operates businesses in areas of game development and services, investments, and social contributions; develops and discovers various games and cultural content; and provides them as global services by increasing their value. The representative game is CROSSFIRE that world’s no.1 online FPS game with more than 670 million players from 80 countries, has surprising records such as having over 8 million concurrent users, has reached $10.5 billion sales revenue since its global launch.

Smilegate Vietnam

Entering the Vietnam market from 2023, Smilegate Vietnam's mission is to provide stable development & operation of the Smilegate platform and services, expanding beyond the development center to the region and expanding into an Asian hub.

What the role involves:

The QA/QC Leader handles supervising the operations of the QA/QC department and its personnel. Their role involves the creation, application, and maintenance of a quality and reliability testing system for the organization’s products and developmental procedures.

Key Responsibilities:

• Establishing Quality Standards: handle developing and maintaining the company’s quality standards. Design, implement, and improve the company’s current quality standards.
• Planning and Development: formulate and implement testing methods/strategies to enhance productivity.
• Determining Metrics: prepare documentation and reports by collecting, analyzing, and summarizing information and trends within the company. This includes failed processes, stability studies, recalls, and corrective actions.
• Team Building: play a vital role in the recruitment process. train, motivate, and coach employees to ensure that standards are met.
• Coordinating Departments: monitor activity across teams and identify bottlenecks to ensure that all features work in harmony with each other.