Receptionist/ Nhân viên lễ tân

- The receptionist will be dynamic and efficient to serve all guests approaching the Front Desk with a professional, warm and positive attitude and can work night- shift

- He/she will be a main actor in the check-in and check-out process, which occur at the Front Desk, and will be available to help the guest in any of his request.

- The Receptionist will be ready to help the guest in any of his request and will guide him to the right person when it is required.

- To ensure at any time that no guest is waiting for too long to have somebody available at the Front Desk, to get a room or waiting for the Duty Manager.

- To ensure that all the standards and procedures established at the Pullman Hanoi are reached successfully and permanently.