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Mô Tả Công Việc
- Sell the Sheraton products and services using up-selling and suggestive selling techniques
- Promote the hotel's products and services
- Maintain a high level of product and service knowledge about Sheraton hotel
- Develop and maintain a regular pattern of sales calls
- Prepare and executive action plans which increase reservation sales and associated business
- Record and process reservations made by phone/fax/email
- Accept wait list reservations
- Process amendments to reservations such as extensions, early departures, etc
- Manage "no show" reservations by investigation and recording of same
- Record special billing arrangements for groups and conventions
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
- Maintain knowledge of special rates/offers/promotions
- Monitor reservation levels and inform managers of current and future occupancy rates
- Prepare reservation sales reports
- Complete other tasks which assigned by the leader
Yêu Cầu Công Việc
- Good communication skills
- Problem solving and organizational abilities
- Proficient in the use of computer
- Able to read and write English
- Sweet and caressing voice is required
- 1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience
Hình thức
Quyền Lợi
- Meals are provided according to the working shift
- Opportunity to develop career with Sheraton Haiphong and Marriott international corporation
- Comply with government Public Holidays
- Joined in the Hotel's training and development programs
- Salary and attractive compensation benefits
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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