Restaurant Manager (The Square)

- Delivers Food and Beverage service of high standard and in accordance with departmental standards and procedures

- Develops departmental standards and procedures to promote salesmanship, beverage creativity and profit

- Ongoing training and coaching should be conducted to enhance the knowledge and skills of the staffs

- Develop menu for the restaurant

- Propose and execute promotion plan to attract guest and contribute to the revenue and profitability of the hotel

- Prepares for service by ensuring department's grooming is impeccable and in accordance with personal presentation standards; equipment is clean and sorted; music and light is on

- Carries out effective service by ensuring all staff are aware of their role including greeting guest, explaining and upselling daily beverage specials, processing food order accurately, handle payment accurately, etc

- Motivates and drive team productivity at all times and offers assistant to other outlets where possible and as requested

- Takes appropriate action to solve guest's complaints

- Works with superior on manpower planning budget and management needs

- Conducts regular check on the cleanliness