Mô Tả Công Việc
- Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Promote awareness of brand image internally and externally.
- Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
- Assist management in training and motivating employees; serve as a role model.
Yêu Cầu Công Việc
- Education College degree or above
- Related Work Experience At least 1 year of related work experience
- Supervisory Experience No supervisory experience is required
Hình thức
Quyền Lợi
- Competitive salary & Service charge
- 12 annual leave days per year
- 05 working days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
- 13th salary month.
- Training and career development by MARRIOTT INTERNATIONAL.
- Employee discount rates for Room and F&B at Marriott Hotel.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.