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Mô Tả Công Việc
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Yêu Cầu Công Việc
- Can communicate fluently by English and Chinese
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Hình thức
Quyền Lợi
- 2 month probationary period, receive full salary & service fee bonus & participate in social insurance
- 05 working days according to regulations | 02 days off per week.
- PVI comprehensive health insurance.
- Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
- Rates for group employees are applied when using services at the hotel.
- Creative and friendly working environment.
- Domestic and international training courses.
- Vacation/annual leave | Periodic health examination.
- Career development opportunities at Sheraton hotel chain and Marriott International.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
