Trưởng phòng kinh doanh- tiếp thị

Responsible for Corporate/MICE and Travel Agent Room Sales for the hotel.

• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives quarterly.

• Identify new markets and business opportunities and increase sales.

• Represent Hotels in various events and exhibition.

• Implements all sales action plans related to my market areas as outlined in the marketing plan.

• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

• Provide the highest quality of service to the customer at all times..

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (eg, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).

• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

• Assess additional training needs based on data gathered and interaction with sales team from property visits.

• Attending all department and hotel meetings as necessary.

• Targeting key accounts potential for the company.

• Builds and strengthens relationships with existing and new customers to enable future bookings.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakenolders.

• Acquiring and developing new business accounts and preparing sales proposals for clients.