Sales Manager (Giám Đốc Kinh Doanh)

• Sales Management- Propose yearly and monthly Sales plan to the Center Director & Head of Sales Force;- Manage the Sales team of your center and ensure the sales targets are achieved for the center;- Communication of the sales targets, promotions and pricing to the Sales team;- Run weekly sales meetings and set objectives for every sales member;- Monitor the timely follow-up on leads across the end-to-end sales funnel and that the sales team is compliant at updating the leads in the system in a timely manner;- Monitor renewals and engage with the service team to facilitate the renewal contract conversion;- Support sales team members with their questions on how to handle exceptions as they arise and help individual to meet their sales objectives;- Report weekly sales performance.• Sales & Marketing collaboration- Ensure that all leads for which the sales team is responsible are entered in the system with the right form and the right source is associated to the lead;- Identify inefficiencies in the coordination between the marketing and the sales team with respect to the management of the leads for each media owner in the marketing team;- Attend the weekly customer insights meeting to identify the location marketing opportunities.• Sales & Service alignment- Collaborate with Service Officers to foster a strong working relationship between the Service Officers and Sales teams to deliver a consistent experience to our customers;- Partner with the Service teams to ensure synergies are created between sales and service to drive internal revenues and products upselling;- Facilitate productive communication between Sales and Service teams.