Sales Manager

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Sell all facets of the hotel

• Sell and promote hotel in all aspects, with emphasis on Banquet Functions for all meeting and Corporate Groups and all Meetings, Incentive, Conference & Exhibition (MICE Business).

• To ensure the handover list from HCMC team is clear, raise question for any unclear

• Issue Event Order’s for daily functions at least 5 working days before function, except for Last Minute functions.

• Arrange and chair pre-operation meeting with the operation team for big groups

• Arrange and chair pre-operation meeting with the group organizers and key person from the operation team (Front Office, Reservation, F&B, kitchen, etc.)

• Work closely with the Banquet Department, the F&B and kitchen to ensure complete follow up a function.

• Prepare daily and monthly Banquet Sales Report (business negotiating, business confirmed, and business lost; always aware of the reason of losing business in order to improve for further business opportunities).

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

• Monitors competitor’s activities and assists in marketing intelligence

• Builds profile within local marketplace through attendance at various events and local marketplace

• Conduct client site inspections

• Entertain clients

• Plan and conduct familiarization tours and site inspections

• Travel when required to promote the hotel and develop potential business

• Monitors existing business and inputs into sales strategy meetings to maximize business

• Grows existing business and establishes and pursues leads which will develop business

• Interfaces with operations on a timely basis

• Work weekends if require

• Initiates and prepares tenders for business

• Assesses sales and marketing data

• Assists with the preparation of new products and services

• Assists in the evaluation of sales and marketing activities

• Analyses sales mix and likely impact on hotel goals

• Implement direction from SSM

• Coordinates with other departments to ensure exact implementation for MICE & GIT business

• Works with superior on manpower planning and management needs

• Works with superior in the preparation and management of the Department’s budget

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire

• Life safety.

• Perform any other duties which may be assigned by the management from time to time.