Sales Manager (Mice - Danang Sales Office)

• Coordinate with Sales HCM and Hanoi in MICE group bookings

• Build and maintain strong relationships with loyalty clients to fully understand their needs.

• Builds profile within the MICE marketplace through attendance at various events and local marketplace.

• Entertain clients to build intelligence on market trends and customer needs as well as to develop a close relationship

• Presenting and Selling available and suitable banquet/event options to the highest possible standard.

• Ensure the complete administration and execution of all planned events.

• Receiving, handling, and converting Meetings, Events, and Group inquiries. (when the group arrives until group checks out, Issue BEO and General Information, welcome guests upon check-in and see off group check out).

• Be responsible for daily site inspections for MICE event organizers

• Communicate with concerned departments to ensure the MICE groups’ requests, deposit, payment, and expectations met

• Work with Chef for menus and special food requests from the guests

• Work closely with Event and Recreation Manager, FBM to make activities for MICE Group

• Work closely with ADOS to ensure proposed rate negotiations meet the financial needs of the hotel.

• Familiar with all sales activities including sales calls, sales Blitz and event coordinating with banquet and other departments if assigned.

• Sales call to corporate accounts, Event Company based on specific Industries

• Maintaining and Updating data base and conduct surveys to identify customers actively seeking a hotel

• Weekly sales reports (Site inspection, sales call report, sales call plan)

• Monitor competitors’ activities and assists live stream, video clip products in PR marketing intelligence.

• Collect customer feedback and provide them to Supervisor/ ADOS/DOSM and react with response on time.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors

• Closely following up on all business leads within a 24-hour response timeline to clients.

• Built-up pictures, layout, presentation for selling tools (IPAD)

• Strictly follow the company’s rule and regulations

• Implement direction any assignment from DOSM/ ADOS

• Other duties and tasks assigned by the management with the job scope