Sales Manager/ Sales Executvie

Source for leads to attract customer, prospect and maximum profit for hotels as well as selling of hotel services & benefits to customers to generate revenue for the management.

 Make lists of potential customers and conduct surveys to identify customers actively seeking Hotel services.

 Contact customers via calls or arranged meetings to discover their needs and requirements

 Prepare and present sales proposal to potential customers, highlighting the best features and benefits of the hotel.

 Provide customers with a list of available services, product and their benefits within the budget of the customers.

 Assist customers in selecting the most appropriate service that best meet their specifications and needs

 Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.

 Collaborate with other hotel departments to ensure a smooth and memorable stay for the customers.

 Monitor the customer service quality of the hotel to ensure customers are tended to promptly.

 Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.

 Process and facilitate requests for customized services where appropriate.

 Coordinate and organize the details of an event such as catering, lodging, seating, and security.

 Resolve any misunderstandings prior to the departure of the customers.

 Maintain contact with customers to obtain feedback and to discuss opportunities for future business deals.

 Participate in setting annual budgets and implement strategies effective for achieving set targets.

 Conduct assessment of sales performance to make necessary adjustments to increase patronage