Sales Tour Inbound (English/German/French Speaking)

Main tasksManage and work directly with clients following sales procedure- Create travel programs to meet a client's expectations and satisfy clients' demands- To be proactive in promoting Easia's new products to clients & regularly remind them about Easia's new production- Update and advise on information related to destinations and services to clients- To take part in annual strategic works of the team & be in charge of setting sales targets for assigned clients- Analyze the conversion rate of each client every month and do the proper follow-up on every request sent to clients- To be in charge of the annual process of renewing client products.- Manage clients' information and ensure information security- Complete and update clients' profiles on customer software- Work closely with the Operation Department to solve problems arising on the spot as well as reply to clients' complaints- Understand competitors of the destinationWork with the Sales team leader on assigned prospects- To analyze the existing product of prospects- To create a tour program to match prospects' expectations- To understand the competition and react accordingly- Follow up with prospects about their feedback on our products- Update the feedback of prospects to SDM & related departmentsOther Tasks- Complete other tasks assigned by STL (such as training newcomers, backing up another team member, and preparing reports…).- Attend weekly Team meetings.- Join inspection trips- Escort client FAM trips- Attend training courses to improve skills as well as work performance- Actively take part in the evaluation process of the department and the Company