Mô Tả Công Việc
Client Management• Serve as the main point of contact for client, ensuring high levels of satisfaction and engagement.• Foster strong partnerships through proactive communication, updates, and strategic recommendations.• Understand client business objectives and translate them into actionable plans.• Act as a brand steward, ensuring all deliverables align with client goals and brand guidelines.Project Planning and Execution• Receiving Orders and reporting project progress; providing quality oversight• Communicate with stakeholders for RFQ, sample, schedule, quality, engineering, logistic etc.• To work closely with client and Tag internal teams ensuring the briefs and requirements are fully understood and the whole process is conducted to deadline.• Provide technical input and advice on projects as required.• Implements and uses management information systems.• Manage WIP and P/L report to manager by weekly base.Compliance and Finance• Responsible for preparing accurate quotations before submission to the client.• Ensure the most competitive costs are achieved for each project.• Adhere to best practice procedures and documentation requirements throughout the project lifecycle.• Identify cost-saving opportunities and share recommendations with the team.• Oversee invoice collection and reconciliation processes to ensure timely payments.• Submit timely and accurate data to account administration for immediate key-in.Internal Coordination and Knowledge Sharing• Liaise with internal teams, including operations, creative, and logistics, to ensure alignment on client deliverables.• Share insights from the client to internal stakeholders to continuously improve processes and outputs.• Leverage the RACI model to ensure clear accountability and responsibility across all stages of the project lifecycle.Continuous Improvement• Gather post-project feedback to refine processes and enhance client satisfaction.• Stay updated on industry trends, innovations, and best practices to provide forward-thinking solutions to clients.• Participate in regular team reviews and contribute to process optimization efforts.
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Yêu Cầu Công Việc
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Hình thức
Full-time
Mức lương
Thỏa thuận
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