Senior Business Analyst

Liaise development team and stakeholders to arrange the backlog and prioritize the implementation of projects/change requests from business units. Plan the development and monitor the progress of developing features according to priority order in the backlog. Create and manage tickets (Feature, User story, Issue/Bug) to track implementation progress and ensure projects go-live on schedule. Clarify change requirements and unify implementation scope from relevant business units. Work closely with relevant parties: development, operations, design teams... to build sample designs and deploy solutions. Analyze change requests and create tickets for the development team (Feature, User story, Issue/Bug). Organize grooming meetings to present change requirements to the development team and relevant parties. Discuss and confirm the estimated implementation timeline of related projects. Support the development team to clarify requirements that arise while developing features that were not previously clarified in the request form. Support SIT and UAT testing process. Support the collection and checking of documents related to the software development process such as: BRD/CR, UAT Sign off, Production Deployment Form. Manage creating, updating, storing, and connecting related to the Business Analysis documents (Business Requirement Specification, Technical Requirement Specification.,…) and works on the internal storage system. Complete related Business Analysis reports. Other tasks as assigned by upper manager.