Senior Expert, IT Architecture (Insurance Experience)

Job PurposeThe Senior Expert, IT Architecture will play a critical role in setting up and designing the IT infrastructure and application architecture for a newly established life insurance company. This role will focus on defining the enterprise IT architecture strategy, ensuring system scalability, seamless integration with Techcombank and third-party platforms, and supporting the digital transformation of insurance operations. The Senior Expert will work closely with business teams, IT vendors, and external partners to ensure a robust, secure, and future-proof technology foundation.Key ResponsibilitiesEnterprise IT Architecture & System Design- Define the IT architecture roadmap, ensuring alignment with business strategy, scalability, and regulatory requirements.- Develop and implement architecture standards for core insurance systems, including new business, underwriting, claims, and policy administration.- Ensure system design supports seamless integration with distribution platforms, bancassurance channels, and customer self-service applications.Collaboration with Techcombank & Business Units- Work closely with Techcombank’s IT and digital transformation teams to integrate insurance solutions with the bank’s ecosystem.- Define API and data exchange requirements to ensure real-time integration between the bank and the insurance company.- Collaborate with business units, including underwriting, claims, and policy administration, to ensure IT solutions align with operational needs.Cloud & Infrastructure Strategy- Design and oversee the implementation of cloud-based infrastructure and hybrid IT environments.- Work with IT security teams to ensure infrastructure and application designs meet cybersecurity best practices and regulatory compliance.- Optimize IT infrastructure for performance, availability, and disaster recovery capabilities.Third-Party Technology & Vendor Management- Engage with IT vendors, system integrators, and technology partners to develop scalable, high-performance IT solutions.- Evaluate and select core insurance platforms, middleware, and emerging technologies that enhance digital capabilities.- Define service-level agreements (SLAs) with third-party providers and ensure compliance with contractual obligations.Digital Transformation & Automation- Lead the adoption of microservices, API-driven architecture, and cloud-native applications for business agility.- Implement AI, machine learning, and automation tools to enhance underwriting, claims processing, and policy servicing.- Ensure IT architecture supports a seamless omnichannel experience for customers and distribution partners.Governance, Compliance & IT Security- Ensure IT architecture aligns with regulatory requirements, including data protection laws and cybersecurity regulations.- Develop IT governance frameworks and best practices to maintain system reliability and compliance.- Work with IT security teams to implement data encryption, identity access management, and secure integration protocols.Performance Monitoring & Continuous Improvement- Develop key performance indicators (KPIs) to monitor system performance, integration efficiency, and security posture.- Analyze IT infrastructure usage data to optimize system configurations and improve efficiency.- Continuously evaluate emerging technology trends and recommend enhancements to future-proof IT architecture.