Senior Logistics Manager

Reports to: US Headquarters, San Francisco officeJob Summary:Facilitate communication between production, sales, and distribution stages to promote efficient and on-time shipment of finished products to the customer.Responsibilities:• Route and manage the company’s purchase orders, arrange shipments, and ensure timely delivery of goods• Review purchase orders and shipping documents to ensure accuracy• Work closely with Inventory Manager, Operations Manager, and Production Manager to ensure production and shipping schedules are aligned and well-coordinated• Prepare shipping labels and all product labels as needed for all production runs• Prepare shipping documents and ensure the Certificate of Origin is provided for each shipment• Prepare bills of lading, packing lists, and customer invoices• Utilize logistics IT systems to optimize procedures• Resolve issues related to transportation, logistics systems, imports/exports, or customer concerns• Respond to and follow up on all inquiries (written and verbal) from vendors and customers related to purchase orders• Respond to customer inquiries and refer clients to the proper channels; address and prioritize customer backorders• Prepare accurate reports for upper management• Make special shipping arrangements as necessary• Track and correct shipping errors• Manage distribution and shipment budgets• Develop processes that make the supply chain more efficient and organized