Service Engineer

Department: Aftersales / Technical ServicesReport To: Service Manager / Technical Supervisor________________________________________Key Responsibilities1. Testing & Commissioning• Conduct pre-commissioning and final commissioning for HVAC systems (e.g., chillers, AHUs, FCUs, heat pumps).• Verify equipment installation aligns with technical drawings, specifications, and manufacturer requirements.• Perform system startup, functional checks, safety tests, and performance validation.• Adjust system parameters and control settings to achieve optimal operation.• Coordinate with contractors and clients to ensure smooth system handover.• Prepare and submit commissioning reports with complete test results and punch list items.2. Troubleshooting• Diagnose faults in mechanical, electrical, or control systems.• Use diagnostic tools, electrical meters, and software to trace and resolve issues.• Liaise with technical support teams or suppliers for complex problems.• Provide immediate corrective actions and temporary solutions when necessary.• Report root causes, repair actions, and system recovery status in technical reports.• Guide junior engineers or site technicians in resolving recurrent issues.3. Maintenance Tasks• Perform scheduled preventive maintenance according to the manufacturer’s checklist.• Conduct inspections of electrical components, refrigerant lines, water piping, and air handling systems.• Replace worn-out components such as filters, belts, sensors, oil, and refrigerants.• Check system performance parameters (pressure, temperature, current) and recalibrate where needed.• Record service data, inspection findings, and recommendations for follow-up repairs.• Educate clients on system care, basic checks, and operational safety.Additional Duties• Prepare service reports, commissioning records, and customer sign-off documentation.• Ensure compliance with safety regulations and site-specific requirements.• Attend training programs to update technical skills and product knowledge.• Support warranty claim evaluation and spare part identification.• Coordinate with logistics, planning, and sales teams to ensure smooth service execution.