TRƯỞNG BỘ PHẬN SPA/SPA MANAGER

- Is responsible to manage the operations of the Spa and actively taking part in their promotion and execution.

- To achieve a high level of guest’s satisfaction by maintaining consistency and efficiency in service and politeness among the members of the staff and ensure guest’s satisfaction in accordance with the hotel’s philosophy.

- To create a warm and friendly atmosphere for the guests

- To always show and act with a very professional attitude towards guests and staff in order to make sure guests enjoy the treatment and to protect privacy of guests all the time

- To interact with customers, being friendly and courteous will help keep customers coming back.

- To keep clean & tidy all working areas

- To keep accurate control of the consumption and usage of materials, supplies and energy

- To ensure proper handling and treatment of machines, equipment and utensils.

- To control the section’s expenses to minimize the costs and maximize the revenues

- To give ideas to increase profitability and revenues

- To plan and conduct professional training program to staffs.

Other tasks requested by General Manager.