Website Product Manager

Market & Competitive Intelligence● Conduct competitive research across direct and indirect competitors.● Monitor industry trends, market shifts, and emerging technologies.● Analyse customer demand and segment needs using qualitative and quantitative inputs.● Customer Insight & Problem Discovery● Communicate with customers to understand goals, workflows, and challenges.● Analyse support tickets and customer pain points to identify recurring issues and improvement opportunities. Product Strategy & Roadmapping● Build and maintain a product roadmap aligned with company goals and validated customer needs.● Manage competing priorities and make evidence-based trade-off decisions.● Adapt the roadmap based on new data, shifting priorities, and evolving requirements.Requirements & Feature Design● Gather requirements for new features and enhancements from stakeholders, customers, and internal teams.● Design features from the user perspective, focusing on usability, value, and end-to-end scenarios.● Develop clear and complete functional specifications.● Define solutions to known problems and defects, ensuring clarity for engineering teams.● Handle requirement changes throughout the development lifecycle in a structured and controlled manner.● Stakeholder & Cross-Functional Collaboration● Conduct meetings with internal and external stakeholders to align expectations and share updates.● Collaborate closely with engineering, QA, sales, marketing, support, and operations teams throughout the product lifecycle.● Ensure smooth knowledge transfer to cross-functional teams during pre-release and post-release phases.Enablement & Communication● Educate cross-functional teams on upcoming and newly implemented functionality.● Contribute to customer-facing enablement materials, demos, or training as needed.