Sales Strategy & Planning/Chiến lược & Kế hoạch bán hàng:· Develop and implement sales strategies belonged with the indoor- outdoor furniture market, aimed at achieving company sales targets and expanding market share· Build monthly, quarterly and annual sales targets.· Analyze furniture trends, customer preferences, and competitor activities to identify new sales opportunities· Set clear, measurable sales targets for the team, and regularly track performance to ensure goals are being met.· Expand existing business network and clientele base and manage the overall sales performance of the company’s products.· Execute of promotional campaigns, sales events, seasonal discounts and fairs/exhibitions to increase sales and maximize brand exposure.Customer Relationship Management/Quản lý quan hệ khách hàng:· Develop and maintain strong relationships with clients.· Resolve customer inquiries, concerns, and complaints in a timely manner, ensuring satisfaction with products and services.· Develop existing customer relationships and build new customer listsSales Operations & Reporting/Hoạt động bán hàng & Báo cáo:· Manage sales daily operations, including overseeing the order process, delivery schedules, and customer service.· Monitor and improve online sales, e-commerce platform, ensuring excellent customer experience across all sales channels.· Monitor and report on sales performance, identifying trends and opportunities for improvement.· Negotiate contracts and close agreements to maximize profits.Budgeting & Financial Management/Quản lý ngân sách và tài chính:· Develop sales department budgets, ensuring cost-effective sales activities.· Monitor sales-related expenses and ensure they are in line with budgeted figures.