Tổng hợp việc làm cho sinh viên Đại học Nha Trang theo ngành nghề. Nơi sinh viên tìm việc phù hợp và định hướng nghề nghiệp.
Thực hiện các công việc sau:
- Cung cấp số liệu đúng hạn cho kế toán tổng hợp lên báo cáo:
- Hoàn thuế GTGT, TNDN đảm bảo quyền lợi hợp pháp của công ty, thu lại tiền thuế công ty đã nộp thừa.
- Hồ sơ chống phá giá mảng vật tư bao bì, hóa chất
- Chịu trách nhiệm theo dõi, kiểm soát và ghi nhận các hoạt động liên quan đến thành phẩm của công ty, bao gồm việc nhập kho, xuất kho, giá trị tồn kho.
- Lí do thiết lập kế toán thành phẩm:
- Mục đích: phục vụ cho việc sản xuất của nhà máy.
- Trao đổi chi tiết trong quá trình phỏng vấn
As a Recreation & Entertainment Manager, we rely on you to:
Assess the recreation and entertainment requirements of the resort and plan activities and programs that meet those needs.
Communicate with the guests and research various sports, recreation and entertainment programs.
Ensure that a variety of sports, recreation, cultural, and entertainment programs are planned and implemented, and over time evaluate the effectiveness of these programs and identify future needs.
Lead the team to generate more revenue-generating ideas and proper cost management to bring more profit to the resort.
Thỏa thuận khi phỏng vấn
SCOPE OF WORK
- Complete supervision of the IT daily operation to ensure 100% guest and guest satisfaction at all times.
- Ensure all data on business system and contact with all partners of company for a smooth operation
AREA OF DUTIES
I. Executive Function
1. Design, manage IT infrastructure system, network system
2. Make policies and regulations about information system usage
3. Manage and ensure the efficient exploitation of computer, digital equipment, internet and network resources
4. Run, implement, check, report and supervise the development and operation of Information Technology system
5. Be responsible for managing operations and development, Develop training programs about information technology’s skills and knowledge for user.
6. Assign tasks, make job description and working standards if have.
II. Function of managing and monitoring system
1. Develop and manage server, mail server, printer server and computers run smoothly. Make the project to prevent risk, make regular maintaining plan and repair arising troubles, information security, back up the important data
2. Be responsible for the construction which ensures the basic of hardware to meet the requirements operating the software, database systems
3. Check / verify the quality of software system, new applications
III. Function of repairing, maintaining, fixing the system’s error
1. Solve all the arising problems related to the server system, PABX, computers and digital devices
2. Manage the assets/equipment related to IT. Actively propose measures to handle the IT assets such as supervision, upgrading, renewal, liquidation to exploit maximum the value of the hardware resources, IT system.
3. Ensure saving optimum cost of using, upgrading, repairing, replacing computer and digital equipment according to the regulation and budget of Company.
4. Manage and secure IT systems in whole system; secure company information through IT systems, prevent the data losing belongs to the company's asset. Sort, store the data enough and scientifically.
IV. Advisory function
1. Usually update new technologies to advice application into work in order to enhance working productivity, minimize cost through tools, softwares and etc.
2. Advise the Board of Directors about the management and administration of IT system; Perform other duties as assigned and directed by the Board of Directors.
Quyền lợi:
1. Phát triển nghề nghiệp:
2. Lương:
Responsible for the property maintenance, assistance with capital projects & works conform to Resort Engineering Standards and Local Government Legislation.
Participates in the overall Resort Management whilst maintaining a “hands on role”.
The Maintenance Manager will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the Resort’s policies and procedures, ensuring that a high level of service is maintained.
Core Competencies:
• Leadership skills
• Management skills
• Organizational & time management skills
• Analytical and numerical skills
• Professionalism
• Communication skills (written/verbal)
• Initiative
• Strong Technical skills
• Legislation knowledge
• Information systems knowledge
• Tertiary Qualification
• Quality Assurance
• Human Resources
• Environmental Management System, Food Safety Management System Roles, Responsibilities & Accountabilities
• Other Duties
DUTIES AND RESONSIBILITIES
• Provide a professional, advisory and support service to the Director of Engineering to assist in meeting the strategic goals of the department.
• Supervise and control the Maintenance Request System.
• Control, initiate and undertake assigned capital projects, from design and pricing to construction and commissioning.
• Align management style, working practices and conduct with Resort Vision, Corporate Values and policies. To comply with Alma Code of Conduct at all times.
• Oversee the general cost control aspects of maintenance work for the Room, Public areas.
• Carry out general room, public inspections and preventative maintenance inspections including the scheduling of all these works.
• Ensure proper measures are taken to protect the environment as per local legislation and the Resort’s adherence to it.
• Implement cost effective Preventative Maintenance and Condition Monitoring Programs.
• Supervise the daily operation and maintenance of the buildings, room, furnitures, structures.
• Liaise and supervise certain contractors on site and ensure appropriate standards are met.
• Carry out all emergency repairs to buggy, furnitures, general fitting, welding and machining.
• Ensure that workshops have adequate stock and materials in Stores and that all workshops are kept in a clean and safe environment.
• Oversee so that expenses are in line with departmental budgeting, capital plan and projects.
• Participate in the preparation of the Strategic Business and Operating Plans.
• Prepare monthly outlook/forecasts and reports.
• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
• Assist with the selection and appointment of new staffs within the department.
• Conduct regular staff meetings to keep all staffs are fully informed
• Ensure compliance with legislated workplace health and safety requirements.
• Comply with all Resort Specific Standards and Procedures.
• Responsible for the cleanliness of workshops / mechanical equipment rooms.
• Prepare Engineering reports as required by Director of Engineering/ADOE.
• Liaise regularly with the Director of Engineering/ADOE about the Engineering Department’s workload and backlog including its priorities and plans.
• Perform regular property walks ensuring that all material facilities are in working condition as per the standard.
• Perform regular property walks of Resort & grounds ensuring that the Resort asset is to an acceptable standard as per the standard.
• When necessary, carry out duty shifts.
• Ensure effective communication within the department, such as daily briefings/de-briefings, ensuring that all relevant Resort information is communicated. Review daily log book, rectify or follow up on all items left unsolved from any previous shifts, discuss the same with the Director of Engineering/ADOE.
• Attend morning briefings, department head meetings and so on.
• Complete all associate certification training. Evaluate associate performance and analyse training and development needs.
• Undertake any additional duties as requested by the Director of Engineering or Resort Management.
• Uphold the Resort Cares culture by demonstrating the Star Service Standards at all times to guests and fellow staffs.
• Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety rules, and related Resort Policies.
+ Kiểm soát vật tư hàng hóa theo định mức và yêu cầu đặt mua bổ sung
+ Bảo quản, lưu kho hàng hóa, vật tư, tài sản
+ Kiểm kê, báo cáo
+ Lưu trữ thông tin và quản lý chứng từ tài chính kế toán
+ Các công việc khác theo sự phân công của cấp quản lý trực tiếp.
JOB SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Carry equipment. Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Follow all company and safety and security policies and procedures. Welcome and acknowledge all guests according to company standards. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others. Perform other reasonable job duties as requested.
JOB SPECIFIC TASKS
General Maintenance
• Display above average engineering operations skills and strong general mechanical ability.
• Display proficiency in any three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
• Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC.
• Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, replace electrical switches and outlets, and program TV's.
• Perform general housekeeping duties.
• Perform advanced troubleshooting of all hotel Mechanical, Electrical, and Plumbing systems.
Accident Prevention and Safety
• Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
• Complete appropriate safety training and certifications to perform work tasks.
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Maintain a working knowledge of fire sprinkler and emergency power system and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.
• Follow property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) in order to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.
• Display solid knowledge and skill level in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Use the Lockout/Tagout system before performing any maintenance work
• Store all flammable materials in OSHA and EPA approved containment devices.
Install, Maintain, and Repair Items
• Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision.
• Carry all equipment (e.g., keys, phones, pager, tools, radio) in order to maintain preparedness to carry out work tasks at all times.
• Inspect and repair all mechanical equipment including, but not limited to: appliances, HVAC, electrical and plumbing components, diagnose and repair of boilers, pumps and related components.
• Respond and attend to guest repair requests.
• Clean, lubricate, protect and otherwise maintain all tools and equipment.
• Identify, locate, and operate all shut-off valves for equipment.
• Respond and attend to guest repair requests.
• Perform preventative maintenance in a timely manner.
Maintain Building and Property
• Clean all engineering areas as directed by Engineering Management.
• Observe energy and utilities usage in the hotel and on the grounds.
• Look for ways to conserve energy and report any ideas to the Engineering Management.
Maintain Records or Logs
• Maintain the preventive maintenance records, inspections, and rounds using a computer management system.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Maintain a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform his/her job.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Read, log, track and interpret readings from meters, gauges and other measuring devices.
• Provide periodic maintenance inventory updates to engineering management when requested.
• Assist in the compilation of data for Preventative Maintenance inspection records.
Guest Relations
• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Respond to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.
Communication
• Speak to guests and co-workers using clear, appropriate and professional language.
• Follow verbal or written directions pertaining to minor maintenance repairs.
• Keep supervisor updated on assignments.
• Maintain communication with supervisors so that needed materials, tools and supplies are available or on order.
Working with Others
• Perform daily assigned work orders and follow engineering standard operating procedures.
• Work with laundry, kitchen, and other departments to maintain all rooms, buildings, and property in perfect condition.
• Train, mentor, and provide technical advice to other engineers as needed or requested.
• Work in a team environment and effectively interact with all levels of the organization.
Quality Assurance/Quality Improvement
• Work in a neat and efficient manner, keeping work areas clean and well organized.
• Support the improvement of engineering services that effectively address problems affecting owners, guests and associates.
• Complete all maintenance or repair assignments in a timely, safe and professional manner.
• Comply with quality assurance expectations and standards.
Computers/Software
• Transmit information or documents using a computer.
• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Display working knowledge of engineering computer programs related to preventative maintenance, guest response, energy management, and other systems including devices that interact with such programs.
Physical Tasks
• Lift, carry, reach, bend, and climb ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move up and down stairs and/or service ramps.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.
• Enter and locate work-related information using computers.
Policies and Procedures
• Participate in departmental problem solving teams.
• Protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management.
• Clean and return repair tools and equipment to the shop and secure in the proper area.
• Perform other reasonable job duties as requested.
• Xây dựng, tham mưu cho Ban lãnh đạo về phát triển các sản phẩm, dịch vụ của khách sạn.
• Xây dựng kế hoạch phát triển thị trường, sản phẩm, dịch vụ.
2. Xây dựng, quản lý việc quảng bá thương hiệu, sản phẩm, dịch vụ của khách sạn
• Xây dựng, tổ chức thực hiện các chương trình, kế hoạch marketing, kế hoạch quảng bá. Theo dõi việc thực hiện và báo cáo kết quả.
• Hợp tác với các bộ phận khác trong khách sạn, để tạo ra trải nghiệm đặc biệt cho khách, và xây dựng các chương trình bán hàng mạnh mẽ, toàn diện.
• Quản lý việc tuân thủ thương hiệu cho khách sạn, để tăng vốn chủ sở hữu của khách sạn, và các thương hiệu đại lý và tài sản thương hiệu trên tất cả các kênh.
3. Quản lý, triển khai hoạt động bán hàng, tiếp thị
• Phát triển và duy trì liên lạc với các nhà sản xuất kinh doanh, các nhà hoạch định hội nghị, đại lý du lịch, công ty lữ hành, hãng hàng không, các cơ quan chính phủ và các nhà sản xuất khác liên kết chặt chẽ với kinh doanh của khách sạn.
• Bán cho khách hàng hiện tại và khách hàng tiềm năng, xem xét các mục tiêu được đề ra trong chiến lược bán hàng, đàm phán tỷ lệ tối ưu vì lợi ích của doanh nghiệp.
• Đánh giá dữ liệu bán hàng và tiếp thị. Hỗ trợ đánh giá các hoạt động bán hàng và tiếp thị.
• Phân tích kết hợp bán hàng, và khả năng tác động đến mục tiêu của khách sạn.
• Thực hiện tóm tắt quảng cáo / sáng tạo một cách kịp thời.
• Phát triển và triển khai các kênh tiếp thị địa phương sáng tạo, bao gồm các kênh truyền thông xã hội.
• Tham dự các sự kiện bán hàng, theo yêu cầu.
• Quản lý tất cả các hoạt động phát triển / sản xuất tài sản tiếp thị / quảng cáo / bán hàng cả trên và ngoài tuyến Truyền thông / Quan hệ công chúng.
• Phát triển và duy trì một mô hình thường xuyên của các cuộc gọi bán hàng, gặp gỡ các đầu mối chính của thị trường mục tiêu.
• Đàm phán giá phòng / gói với khách hàng doanh nghiệp.
4. Các công việc khác
• Làm các báo cáo định kỳ theo quy định của khách sạn hoặc khi có yêu cầu đột xuất của lãnh đạo.
• Thúc đẩy tinh thần đồng đội, tạo ra môi trường làm việc tuyệt vời, có sự liên kết với các phòng ban.
• Theo dõi, kiểm soát chi phí, triển khai ngân sách.
• Thực hiện các công việc khác khi có yêu cầu của cấp trên.
• Thực hiện giám sát kiểm tra phòng khách, kho hàng ngày và các khu vực công cộng phải sạch sẽ.
• Kết hợp với bộ phận tiền sảnh và bộ phận kỹ thuật để đảm bảo trải nghiệm khách hàng tại các phòng khách sạn và các khu vực công cộng.
• Hướng dẫn chỉ đạo kiểm kê các đồ vải cố định trong kho, các đồ để dự trữ, và cả đồng phục.
• Quản lý kho nghiêm ngặt và duy trì tất cả các thiết bị, đồ dùng dự trữ và các hoá chất tẩy rửa cả về số lượng và chất lượng.
• Yêu cầu luôn cất giữ các trang, thiết bị và dụng cụ trong kho bộ phận buồng đảm bảo hoạt đông tiện lợi.
• Yêu cầu giải quyết những yêu cầu, những vấn đề xảy ra và những phàn nàn của khách về bộ phận Buồng làm khách hài lòng đến mức tối đa nhất. Lưu lại thong tin và hướng dẫn nhân viên cách xử lý khi gặp tình huống tương tự.
• Xây dựng ngân sách năm cho bộ phận, đảm bảo các chỉ tiêu nằm trong ngân sách, kiểm soát chi phí hiệu quả.
• Kiểm soát quy trình xử lý đồ thất lạc của khách.
• Thực hiện các công việc phát sinh khác được Giám đốc vận hành trực tiếp phân công.
• Phối hợp với bộ phận Nhân sự lựa chọn, tuyển dụng và đào tạo nhân viên sao cho đạt được yêu cầu tiêu chuẩn dịch vụ của ngành dịch vụ khách sạn.
• Chịu trách nhiệm thiết lập các chương trình và nội dung đào tạo cho nhân viên như Bảng mô tả công việc, Tiêu chuẩn và quy trình phục vụ theo đúng định hướng phục vụ cho hoạt động của bộ phận, bao gồm cả việc đào tạo trên thực tế công việc.
• Trực tiếp đào tạo và phân công đào tạo cho giám sát, thúc đẩy nhân viên phối hợp với bộ phận đào tạo để đạt được hiệu quả dịch vụ cao nhất và sự hài lòng của khách.
• Làm báo cáo tuần/tháng theo yêu cầu của Giám đốc vận hành và chịu trách nhiệm về tất cả các thông tin, dữ liệu trên báo cáo.
• Lên kế hoạch kiểm kê, tổng vệ sinh định kỳ cho bộ phận và báo cáo kết quả cho Giám đốc vận hành.
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
CORE WORK ACTIVITIES
Supporting Developing & Executing Sales Strategies
• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
• Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Recommends booking goals for sales team members.
Managing Sales Activities
• Monitors all day to day activities of direct reports.
• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Analyzing & Reporting on Sales and Financial Data
• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
• Develops and manages relationships with key stakeholders, both internal and external.
• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
Managing and Conducting Human Resource Activities
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Utilizes all available on the job training tools for employees.