Việc làm cho sinh viên Đại học Trưng Vương

Job Purpose- Ensure to follow the development strategy of the online life insurance product business and the orientation of Techcom Life. - Control and develop VIP/Special Customer care activities at Techcom Life for customers through the network of business partners on a modern and advanced technology platform.- Ensure to follow the development strategy of the online life insurance product business and the orientation of Techcom Life.- Control and develop VIP/Special Customer care activities at Techcom Life for customers through the network of business partners on a modern and advanced technology platform.Key Accountabilities 1. In charge of the customer service department, managing and planning the department's development according to the company orientation in each period: • Building, developing and improving systems to serve the work of taking care of Customers, focusing on consulting and applying technology, automated management systems... to optimize system performance and maximize the productivity of departmental staff. • Building and developing systems according to the FinTech orientation • Participating in building and proposing company's system development plans, in line with the company orientation in each period • Proposing online customer care programs and policies • Collecting information, consulting for product development departments about the market, customers, competitors• Coordinating with other departments to develop policies, regulations, processes, and instructions on the operations of the whole company2. In charge of the customer service department, managing and planning the department's development according to the company orientation in each period:• Building, developing and improving systems to serve the work of taking care of Customers, focusing on consulting and applying technology, automated management systems... to optimize system performance and maximize the productivity of departmental staff.• Building and developing systems according to the FinTech orientation• Participating in building and proposing company's system development plans, in line with the company orientation in each period• Proposing online customer care programs and policies• Collecting information, consulting for product development departments about the market, customers, competitors• Coordinating with other departments to develop policies, regulations, processes, and instructions on the operations of the whole company3. Operational and service quality management - Monitor the performance of the customer service team, ensure compliance with SLAs, processes and quality standards. - Analyze CSAT, NPS, churn rate data to evaluate service effectiveness and propose improvements.- Handle complex complaints, sensitive situations or situations that may affect the company's reputation. - Work with relevant departments to resolve inter-departmental issues, ensuring a seamless customer experience.4. Operational and service quality management- Monitor the performance of the customer service team, ensure compliance with SLAs, processes and quality standards.- Analyze CSAT, NPS, churn rate data to evaluate service effectiveness and propose improvements.- Handle complex complaints, sensitive situations or situations that may affect the company's reputation.- Work with relevant departments to resolve inter-departmental issues, ensuring a seamless customer experience.5. People management Attract, onboard and retain the right talents for a high-performing team Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members Manage team performance & provide feedback regularly (following the annual performance management cycle); Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc. Motivate and recognize team members’ contributions towards the team’s shared goals Responsible for developing talents within the team Act as a role model and promote corporate culture at sub-function level Understand & communicate relevant HR offerings to team members.6. People managementAttract, onboard and retain the right talents for a high-performing teamCommunicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team membersManage team performance & provide feedback regularly (following the annual performance management cycle);Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc.Motivate and recognize team members’ contributions towards the team’s shared goalsResponsible for developing talents within the teamAct as a role model and promote corporate culture at sub-function levelUnderstand & communicate relevant HR offerings to team members.

A Data engineer in TrustingSocial works on the data pipeline infrastructure that is veritably the backbone of our business. In a day's job you would be writing elegant functional SCALA, Java and Python code to crunch TBs of data on Hadoop clusters, mostly using Spark. In a week's job, you would be owning a data pipeline deployment to clusters : on-prem or on-cloud (AWS or GCP). In a month's job, you would be managing Hadoop clusters right from security to reliability to HA. Did we mention we are building a pluggable,unified GCP and AWS data-lake from scratch? From time to time you have new challenges for automating and scaling tasks for the Data science team. We constantly look to improve our framework and pipelines, hence learning on the job is sort of a given. This is the big picture of our big data system. Our expertise and requirements include but are not limited to Java, Scala, Python, Airflow, HDFS, Yarn, Hive, Kafka, Spark, Distributed Systems, Python, Databases (Relational and NoSql). Sass/Cloud development and deployment.

1/ Architecture & Leadership: Design and lead Full Stack solutions covering frontend, backend, and IoT integration. 2/ Frontend: Deliver complex applications using MAUI, WPF, ASP.NET Core, React with high-quality UI/UX. 3/ Backend: Architect and implement real-time, scalable APIs for IoT data processing with C#, EF Core, MariaDB. 4/ IoT & System Integration: Develop and optimize drivers/firmware for Linux-based IoT devices and STM32. 5/ Advanced Engineering: Apply Microservices, Message Queues (Kafka), gRPC, and real-time data pipelines. 6/ Mentorship: Guide junior developers, conduct code reviews, and ensure best practices across the team. 7/ R&D Contribution: Explore emerging technologies and propose improvements for scalability and performance.

Job Purpose The job holder supervises the setup of analytical tools to generate insights for customer journeys and product enhancements using programming methods, processes and systems to consolidate and analyze unstructured, diverse Big Data sources. The job holder is required to take initiative in experimenting various technologies and tools with vision of creating innovative data driven insights for the business at the quickest pace possible and keep current with technical and industry developments. Key Accountabilities (1) Data Solutioning Evaluate effectiveness of proposed models and track business performance against data analysis model. Build cutting-edge algorithms and work with machine learning and deep learning tools to deliver advance analytics solutions across the firm including recommendation engines, customized data models, customer journeys, graph modes, etc. Drive application of machine learning and big data techniques across different journeys and squads. Manage, execute, and review complex data science projects in an agile manner and in compliance with internal regulatory requirements. Key Accountabilities (2) Data Insighting Lead the identification and interpretation of meaningful and actionable insights from large data and metadata sources. Review processes and tools designed to monitor and analyze model performance and data accuracy. Proactively lead discussions in 3+ squads to identify questions and issues for data analysis Collaborate with Data Engineers to build complex, technical algorithms in data analytics software applications to improve work efficiency. Key Accountabilities (3) Projects Management Manage project conflicts, challenges and dynamic business requirements to keep operations running at high performance. Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analysis to help squads continuously improve their practices to ensure maximum productivity. Talent Development Mentor and coach Data Analysts into fully competent Data Scientists. Identify and encourage areas for growth and improvement within the tribe. Key Relationships - Direct Reports

Founded in 2016, Katalon is the category leader in AI-augmented software testing, empowering hybrid testers—those blending manual, automation, and AI skills—to deliver exceptional digital experiences. Katalon enables software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams across 80+ countries, many of which are in the Fortune Global 500. Katalon has been named a G2 Leader in software testing for 11 consecutive quarters and a Great Place to Work for three consecutive years. Job Summary:As a member of the CloudOps Database Engineering team, you will work closely with Katalon Platform product teams to architect, deploy, maintain, and support databases for Katalon’s multi‑tenant SaaS platform in a cloud‑hosted environment. This role plays a critical part in ensuring database security, scalability, performance, and reliability for our global customer base.Key Responsibilities:Design, build, and maintain AWS Aurora PostgreSQL databases for a multi‑tenant SaaS platform, ensuring compliance with security, performance, resilience, and cost‑efficiency requirements.Collaborate with cross‑functional teams to design and implement database solutions for new and existing services, in alignment with Katalon database standards.Perform database tuning, optimization, and capacity planning to ensure high performance and stability.Monitor database systems to ensure data integrity, availability, and operational efficiency.Support release management activities in collaboration with Business, Application Development, and Technical teams.Troubleshoot and resolve database incidents and performance issues in a timely manner.Plan and execute major and minor database upgrades using strategies that minimize downtime.

JOB DESCRIPTION/ MÔ TẢ CÔNG VIỆC - Phụ trách làm chứng từ cho dự án (B/L, INV, PKL, SI,..), hàng xuất từ Nhật Bản đi Châu Âu, Mỹ, Châu Á.- Phụ trách bookings hàng thông thường, phát hành HBL/HAWB, A/N, D/O, e-manifest, Debit note- Nộp SI đến hãng tàu, hãng hàng không- với hàng xuất.- Hiểu về qui trình của hàng US, Nhật Bản là một lợi thế.- Tìm kiếm báo giá từ các carrier, agents.- Thực hiện và xử lý các yêu cầu của khách hàng một cách cẩn thận - Tuân thủ các qui định công ty và các tiêu chuẩn do khách hàng yêu cầu.- Phối hợp làm việc chặt chẽ với Sales và các phòng ban khác- Theo dõi và quản lý các lô hàng hàng ngày.- Báo cáo, cập nhật tình hình đến khách hàng/ trưởng bộ phận- Trợ giúp cho Trưởng bộ phận khi có yêu cầu.- Handle B/L and SI Project (issuing B/L or INV/ PKL/ SI/... for shipments from Japan to the EU, US, and Asia).- Handle regular bookings and issue HBL, HAWB, Arrival Notice (A/N), Delivery Order (D/O), e-manifests, and debit notes to customers.- Submit Shipping Instructions (SI) to shipping lines or airlines for export shipments.- Knowledge of US and Japan shipment processes (AMS, FMC, ISF filing) is preferred.- Obtain quotations from carriers and agents.- Handle and resolve customer disputes or complaints with great attention and care.- Ensure compliance with all internal policies, regulatory requirements, and customers’ Standard Operating Procedures (SOPs).- Work closely with the Sales team and other departments to support initiatives as needed.- Monitor and manage daily shipments.- Provide updates and reports on shipment status to customers and managers.- Assist management with special tasks as assigned.

About ForixForix is a U.S. based digital commerce agency specializing in enterprise eCommerce solutions, platform implementations, and ongoing optimization for leading brands. With delivery teams across the U.S. and Vietnam, we combine strategic thinking, technical excellence, and operational discipline to deliver measurable business outcomes for our clients. Position SummaryThe Director of Operations is a senior leadership role responsible for overseeing and optimizing Forix’s Vietnam delivery operations. This role ensures operational excellence across people, process, and performance while serving as a critical bridge between Vietnam-based teams and global leadership.The ideal candidate is a strategic operator with strong people leadership, delivery management experience, and a deep understanding of agency or professional services environments. This individual will drive scalable operations, improve efficiency, and enable teams to deliver high-quality work consistently. Key Responsibilities1. Operational LeadershipLead and oversee day-to-day operations for Forix’s Vietnam office, ensuring alignment with global operational standards and business goals.Establish, optimize, and enforce operational processes across delivery, staffing, utilization, and quality assurance.Drive continuous improvement initiatives focused on efficiency, predictability, and scalability.2. Delivery & Performance ManagementPartner with Delivery, Engineering, and Project Management leaders to ensure projects are delivered on time, on budget, and to quality expectations.Monitor key operational metrics including utilization, margin, capacity planning, and delivery performance.Identify risks and proactively implement mitigation strategies to maintain delivery excellence.3. People & Team LeadershipLead, mentor, and develop managers and team leads across Vietnam-based delivery teams.Support talent growth, performance management, and succession planning in collaboration with HR and leadership.Foster a high-performance culture emphasizing accountability, transparency, and continuous learning.4. Cross-Regional CollaborationAct as a primary operational liaison between Vietnam teams and U.S.-based leadership and account management teams.Ensure effective communication, alignment, and execution across time zones and cultural contexts.Support global initiatives, process rollouts, and organizational change management efforts.5. Financial & Resource ManagementPartner with Finance and Leadership to support forecasting, budgeting, and cost management for Vietnam operations.Optimize staffing models and resource allocation to balance client needs, team health, and profitability.Contribute to strategic planning related to growth, scaling, and operational maturity.

An accomplished is desired to become a member of our dynamic team. The optimal candidate should have substantial knowledge and experience managing workloads on EC2 clusters using DataBricks (EMR or an equivalent level of experience will suffice), ensuring connectivity and data availability via Data Mesh, implementing least privileged access across AWS accounts and Databricks data platform, and operating distributed engines such as Spark. Furthermore, storage technologies, data orchestration, and CI/CD pipeline, and operational experience with Spark and other data warehousing tools are prerequisites for success in this position. Your responsibilitiesManage, capacity plan, and operate workloads utilizing EC2 clusters via DataBricks/EMR to ensure efficient and reliable data processingCollaborate with stakeholders to design and implement a Data Mesh architecture across multiple closely related but separate enterprise entitiesUtilize Infrastructure as Code (IaC) tools such as CloudFormation or Terraform to define and manage data platform user access to data and compute resources.Implement role-based access control (RBAC) mechanisms using IaC templates to enforce least privilege principles and ensure secure access to data and compute resourcesCollaborate with cross-functional teams to design, implement, and optimize data pipelines and workflowsUtilize distributed engines such as Spark to process and analyze large volumes of data efficiently when requiredDevelop and maintain operational best practices for Spark and other data warehousing tools to ensure system stability and performanceImplement and manage storage technologies to efficiently store and retrieve data as per business requirementsTroubleshoot and resolve platform-related issues in a timely manner to minimize downtime and disruptionsStay updated on emerging technologies and industry trends to continuously enhance the data platform infrastructureDocument processes, configurations, and changes to ensure comprehensive system documentation. 

1. Khảo sát & thu thập yêu cầuLàm việc chặt chẽ với các bên liên quan (PO, PM, khách hàng nội bộ, các phòng ban, đối tác, đội phát triển sản phẩm) để thu thập, làm rõ và phân tích yêu cầu nghiệp vụ.Tổ chức phỏng vấn, workshop, khảo sát nhằm hiểu rõ quy trình nghiệp vụ, vấn đề hiện tại và nhu cầu cải tiến hệ thống/sản phẩm.2. Phân tích & xây dựng tài liệuPhân tích yêu cầu nghiệp vụ, đề xuất giải pháp phù hợp với định hướng sản phẩm.Xây dựng và quản lý các tài liệu đặc tả: BRD, SRS, Use Case/User Story, workflows, mockup/wireframe/prototype (khi cần).3. Phối hợp thiết kế & phát triển sản phẩmLà cầu nối giữa bên yêu cầu và đội ngũ phát triển (Dev, QA, UI/UX).Phối hợp cùng đội kỹ thuật để đảm bảo giải pháp được thiết kế và triển khai đúng yêu cầu, tối ưu trải nghiệm người dùng.Hỗ trợ làm rõ yêu cầu trong suốt quá trình phát triển sản phẩm.4. Nghiệm thu & triển khaiTham gia nghiệm thu, theo dõi xử lý lỗi và đảm bảo sản phẩm đáp ứng đúng yêu cầu nghiệp vụ.Hỗ trợ triển khai, hướng dẫn và bàn giao sản phẩm cho người dùng cuối hoặc các phòng ban liên quan.5. Quản lý & theo dõi dự ánTheo dõi tiến độ thực hiện, phối hợp xử lý các thay đổi yêu cầu trong quá trình triển khai.Báo cáo tình trạng dự án, rủi ro và đề xuất giải pháp kịp thời cho quản lý và các bên liên quan.Hỗ trợ PM trong việc lập kế hoạch và triển khai dự án.6. Phân tích dữ liệu & cải tiến sản phẩmThu thập, tổng hợp và phân tích dữ liệu sử dụng sản phẩm sau triển khai.Đề xuất các cải tiến nhằm tối ưu hiệu quả vận hành và trải nghiệm người dùng.Phối hợp với các bộ phận liên quan để liên tục nâng cấp sản phẩm. 

LG CNS is a leading IT service provider, delivering innovative solutions in AI, cloud computing, big data, and smart factory automation. Our Vietnam Build Center is expanding, and we are looking for talented Python Developers to join our growing team. Develop, optimize, and maintain scalable Python applications.Collaborate with cross-functional teams to design, develop, and deploy software solutions.Write clean, efficient, and well-documented code following best practices.Debug and troubleshoot issues to ensure application stability and performance.Work with databases, APIs, and third-party libraries to build robust applications.Participate in code reviews, design discussions, and Agile development processes.

Are you an experienced (Senior) iOS Engineer looking for your next career move? Do you have a background in design & architecture and development of digital products? If so read on. The team:You will be part of our Digital Delivery Hub who are responsible for designing, developing and maintaining some of the most interesting and innovative digital apps within the financial services space that are at the forefront of the market. Our Hub is focused on building a world class User Experience, Design and Web / Mobile Development team that can work with the business to realise an exciting digital strategy.The role:We are looking for a talented (Senior) iOS Developer who still does hands-on development to contribute in the development and execution of an innovative mobile banking solution in Asia. This will include the development of in-country and cross-border solutions across all facets of a mobile banking operation including customer experience and design, developing and implementing new products and services, process engineering and other functional deliverable. Risk management and technology innovation will be essential for your success.You will be responsible for technically leading and coaching our engineers who work in cross-functional delivery teams to design and build best-of-breed mobile solutions whilst maintaining necessary support for ongoing products.Your duties will be to:Provide hands-on technical leadership and development in mobile solution development – you will get your hands dirty.Provide a leading voice in the evolving mobile architecture framework and road-map covering languages, tooling, patterns and delivery processes.Enhance our talent pool ensuring that our team’s skills and practices are leading edge and aligned to technology strategy.Provide technical guidance through the complete Solution Development Life Cycle.Developing solution architectures aligned with enterprise-wide standards to ensure successful implementation of technology solutions.Lead the technical design process coordinating various stakeholders; develop and document solution architectures for projects aligned to bank’s standards and policies.Custodian of design and engineering best practices; and technical app road-maps.

Lập kế hoạch và vận hành các platform và web service liên quan đến game của NexonLập kế hoạch cho web page liên quan đến game, service portal và brand siteLập kế hoạch cho system vận hành nội bộ và các trang quản lýThu thập và phân tích business requirement cũng như user requirementSoạn thảo tài liệu đặc tả chi tiết: user flow, screen structure, functional specificationPhối hợp với developer và designer để đảm bảo nội dung trong kế hoạch được triển khai chính xácPhát hiện điểm cần cải thiện và cập nhật vào kế hoạch trong quá trình vận hành service Plan and operate platforms and web services related to Nexon game servicesPlan game-related web pages, service portals, and brand websitesPlan internal operation systems and management pagesGather and analyze business and user requirementsCreate detailed planning documents including user flows, screen structures, and functional specificationsCollaborate with developers and designers to ensure accurate implementationIdentify and reflect improvements during service operation

Phát triển và duy trì server game sử dụng TCP Socket kết hợp với Springboot.Tối ưu và bảo trì hệ thống.Xây dựng các chức năng game trong game.Phối hợp với lập trình viên client để đảm bảo dữ liệu đồng bộ, phản hồi nhanh và ổn định. 

Plan and execute multi-channel marketing campaigns (digital, social media, email, offline) to increase brand awareness and attract potential customers. Conduct market research, analyze competitors, and propose effective marketing strategies. Manage and optimize communication channels (Website, fanpage, LinkedIn, etc.). Collaborate with the design team to create marketing materials (banners, infographics, videos, presentations, etc.). Monitor and evaluate campaign performance, prepare reports, and recommend improvements. Participate in organizing marketing events (conferences, webinars, exhibitions, etc.). Build and maintain relationships with media partners and stakeholders. Account Management and perform other marketing-related tasks as assigned.

Design scalable and robust architecture solutions, including software, hardware, and network components.Assess whether current systems can be upgraded or require new features/functions.Develop detailed technical specifications and architecture diagrams.Evaluate existing systems and recommend improvements or enhancements.Ensure solutions are aligned with enterprise architecture standards and comply with security and regulatory requirements.Lead technical discussions and provide guidance to development teams throughout the project lifecycle.Conduct risk assessments and develop mitigation strategies for technical issues.Manage group or project team to achieve the defined objectivesCommunicate with customers / vendors / other contractor on requirements, schedule, technical solution, etc.

We are collaborating with a European technology company building a digital platform that leverages IoT, AI, and cloud technologies to support sustainability and environmental optimization.The platform aims to help organizations monitor, analyze, and improve their operations with data-driven insights — contributing to a greener, smarter future.You will join the project as part of the InApps team, working directly with the client’sCEO and tech team to develop, optimize, and scale backend systems that power real-time IoT data and AI-driven features.  Your Responsibilities:Design, develop, and maintain backendsystems using PHP (Laravel).Build scalable APIs and services, ensuring high performance and reliability.Apply SOLID principles andclean architecture in all development work.Optimize application performance, queries, and resourceusage.Deploy and manage containers using Docker.Collaborate with frontend, product, and data teams to ensure cohesive delivery.(Bonus) Contribute to features integrating AI or machine learning components.

We are looking for a QA Automation Engineer with a strong background in test automation and a passion for product quality. This role is ideal for someone who not only enjoys hands-on testing but also thrives in mentoring junior team members and contributing to process improvements. Your responsibilities will include, but are not limited to:Design, implement, and maintain robust automated test frameworks and scripts for both frontend and backend systems.Collaborate closely with developers, product owners, and DevOps teams to understand product functionality and architecture.Translate business and technical requirements into detailed, structured test plans and test cases (both manual and automated).Lead and mentor junior QA engineers in automation best practices and testing approaches.Execute automated and manual test cases, report bugs clearly, and follow through to resolution.Continuously improve testing processes, tools, and methodologies to enhance product quality and team productivity.Ensure test environments are properly configured, maintained, and aligned with testing needs.Support UAT phases and collaborate with stakeholders to validate product readiness. 

1. Education● Bachelor’s degree in Computer Science, Software Engineering, or related field.● Final-year students or fresh graduates with strong iOS project portfolios are also welcome to apply.2. Responsibilities● Design, build, and maintain advanced features for the Motorist iOS app using Swift 5+, UIKit, and SwiftUI.● Apply VIPER/MVVM architectures to ensure modular, testable, and scalable code.● Apply reactive programming with RxSwift, Combine, and RxCocoa for event-driven features.● Integrate Firebase SDK (Firestore, Remote Config, Crashlytics) for data, feature toggling, and app stability.● Handle app life cycle events (background, foreground, terminated states) to ensure smooth user experiences.● Work with RxSwift, RxCocoa, and RxRealm for reactive programming and event handling.● Integrate APIs using Alamofire, ObjectMapper.● Manage secure data and credentials using Locksmith and RealmSwift.● Collaborate closely with backend developers, designers, and QA testers to ensure smooth, reliable, and scalable app performance.● Debug, refactor, and continuously optimize the app for performance and user satisfaction.● Participate in code reviews, sprint planning, and technical discussions to share knowledge and improve team efficiency.