Mô Tả Công Việc
- Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Greets all guest passing through lobby and offers them assistance.
- Works harmoniously and professionally with co-workers and supervisors.
- Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
- Performs errands for guests and the hotel that may require local travel off of the hotel property.
Yêu Cầu Công Việc
- Good in verbal/written English
- Customer Service experience
- Experience in the position is an advantage
Hình thức
Quyền Lợi
- Provided duty meals and uniform, transportation from Danang to the hotel
- Extra health care and accident insurance
- Benefits as per Vietnamese laws and Four Seasons policies
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.